Lessons in happiness, creativity and innovation from inside Europe’s leading multi-brand fashion and lifestyle destination. This podcast series tells us the untold story of a world that is challenging, constantly evolving and always rewarding. Janine Matos interviews thought leaders and innovators from fashion and tech retail and invites them to share three "Pieces of Me" - objects that tell the story of their lives and careers. To find out more about careers at Zalando visit https://zln.do/ ...
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The Assurance Podcast is a follow up to Juba’s documentary 'Assurance' which explored the experiences of female DJs in Nigeria. Throughout the eye-opening and motivating 6-part Assurance Podcast series, Juba will talk to women DJs across the Global South, reflecting on their personal journeys, their music scenes and how their social contexts impact their careers and lives. Guests will also offer up wisdom and advice to DJs and Producers. Assurance is all about spotlighting voices away from t ...
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The Human Touch in Event Management; what it takes to design and deliver great events for a modern workforce.
18:27
18:27
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Oliver Ruebenkamp, Senior Lead, Event Management, at Zalando, joins Janine in the studio to discuss his pivotal role in planning and creating a huge range of events at Zalando. First up, Oliver explains the responsibilities of his team, from organising internal workshops and all-hands meetings to coordinating external influencer marketing events. T…
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Using Data and Building Trust; Customer Relationships in E-Commerce
20:25
20:25
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Mike Mulligan, Director of Customer Identity & Data at Zalando, joins Janine in the studio to explain what’s meant by customer identity, as well as the importance of building customer trust. First up, Mike unpacks Zalando's approach to customer data and explains why data is the key to building deep customer relationships in e-commerce. Like any rel…
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Sneaker Trends and Fitness Goals; A Senior Buyer’s Role at Zalando
19:37
19:37
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Freddy Legatzki, Senior Buyer Sneakers at Zalando, joins Janine in the studio to discuss his career as well as Zalando's Summer of Sports. First up, Freddy explains what a senior buyer role entails, from analysing trade numbers and understanding trend insights to choosing products for Zalando. “Sneaker heads” need to listen closely for updates on u…
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From international perspectives to local insights. A deep dive into Zalando’s retail strategy with Anna Wilk.
18:04
18:04
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18:04
Anna Wilk, Retail Manager for Czech Republic, Slovakia, and Slovenia at Zalando, joins Janine to in the studio to explain the importance of a retail manager in the industry, juggling content, the commercial calendar, and local sales strategies and combining an understanding of Zalando’s international strategy with local expertise. Anna explains the…
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Reimagining Fashion Logistics; the creation of ZEOS.
17:29
17:29
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Janine sits down with Jan Bartels, SVP of B2B at Zalando, to hear the story of ZEOS, a concept that revolutionises logistics for the fashion and lifestyle retail industry. ZEOS is Zalando's new B2B brand that offers a one-stock-pool solution for brand partners, and the entrepreneurial journey of the last few months has been unique. Because the stor…
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What makes Zalando tick? The importance of building a seamless workplace experience.
19:48
19:48
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Meg Greenhouse, Senior Vice President at Zalando Technology Foundation (ZTF), joins Janine in the studio to discuss the role of ZTF in providing all the necessary tools and support employees in the modern workplace need, giving us a peak behind the scenes of how an organisation like Zalando functions. Meg leads a team whose role is creating a seaml…
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Jette Stempel, Head of Central Retail and Sales Campaigns at Zalando, visits the studio to talk with Janine about her career and responsibilities, the changing shape of the industry and her three “Pieces of Me”. Jette’s experience offers all kinds of insights for anyone considering a career in fashion, tech and online sales. She discusses the chang…
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Understanding the value of quality broadcasting and content production for organisations like Zalando.
17:17
17:17
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17:17
Leon Retief, Team Lead, Broadcasting and Video Production at Zalando, sits down with Janine to discuss his role and where live streaming, video production, and content creation fit in a a fashion and tech retail business Leon explains the process of building up the broadcasting and video production team from scratch at Zalando and the challenges th…
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How company doctors help to shape healthier staff, happier careers, and more effective businesses.
17:27
17:27
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In this episode, Janine interviews Thorsten Wehrend, the company doctor, to shed light on the crucial role company doctors have in a company like Zalando. As he explains, not everyone at Zalando - or other organisations - is aware of the role company doctors play and better promotion and awareness of their role will build better employee health and…
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Transforming logistics, navigating engineering leadership and embracing the science of happiness.
20:16
20:16
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Dan Persa, is Head of Engineering for ZEOS logistics and in this episode he talks to Janine about his role, his career, his approach to leadership and of course his three "Pieces of Me". The conversation covers the groundbreaking ZEOS logistics project at Zalando, which has the potential to transform E-commerce for brands across Europe, as well as …
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What great leadership looks like in tech and why mentorship in engineering is so important.
18:44
18:44
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Janine sits down with Dusan Radojevic, Director of Engineering for Customer Facing Applications at Lounge by Zalando, to discuss his career to date and why mentorship and support are so vital for of personal and professional growth. Dusan explains his career to date, why Lounge by Zalando stands out in fashion and tech retails and how the"start-up"…
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The evolution of tech in fashion retail and keeping ahead of changing customer needs.
17:09
17:09
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17:09
In this episode, Janine interviews Maria Dodevska, Engineering Manager in the Site Reliability Engineering department at Zalando. They discuss the role of Maria’s team in building reliable software and providing a seamless customer experience, the evolution of the e-commerce industry over the last five years, and the need for a modern fashion and t…
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Why there is a lack of diversity in tech roles and how the Women in Tech ERG aims to help change that.
21:08
21:08
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Caitriona Bermingham and Hala Al Kuwatly sit down with Janine to discuss the issue of the lack of diversity in tech roles globally. In an episode that focuses on Employee Resource Groups at Zalando, Caitriona and Hala explain how the Women in Tech ERG helps create a voice, advocacy, events and opportunities for women in the tech field, at Zalando a…
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How prioritising wellbeing accelerates your career and why employee communities focussed on mental health can make fashion and tech retail even more successful.
19:19
19:19
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19:19
As part of our ongoing series looking at how Employee Resource Groups can empower organisations and individuals to reach new levels of engagement and cooperation, Janine talks to Karoline Bamberowicz and Sandra Dobiosch from the Mental Wellbeing ERG at Zalando. Karoline and Sandra unpack why they became involved in the ERG, the four pillars behind …
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Why E-Commerce needs experts in Sustainability Law, with Alexander Dohmen, Senior Legal Counsel, Environmental and Sustainability Law Zalando
19:02
19:02
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This conversation with Alexander Dohmen gives a fascinating insight into how sustainability regulations are shaping the fashion and tech retail sector. Alex, who is not your typical lawyer, explains how Environmental and Sustainability Law is growing to ensure operations run in line with the world's sustainability goals. Understanding and navigatin…
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In our special anniversary episode, two of the team behind Pieces of Me share their own pieces and discuss why they chose to start the podcast.
20:38
20:38
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We're back after a short winter break and in this episode we're celebrating the first Pieces of Me "pod-iversary". Janine is joined by Aditi Gupte, Employer Branding Team Lead at Zalando. Aditi is one of the main players behind the podcast and together they discuss the importance of great employer branding, why they started Pieces of Me and how a p…
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We Dress Code: How a passion for gaming and coding can help forge a career in fashion and tech retail, with Martin Schwitalla
16:45
16:45
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Martin Schwitalla, Engineering Manager at Zalando sits down with Janine to discuss how the unlikely inspiration of hours spent gaming has helped shape his career to date. Martin also explains how inventory management works and why it’s a vitally important part of the logistical challenge for fashion and tech retail in the digital age. His three pie…
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Innovation in the customer journey and embracing change to shape fashion and tech retail, with Kenneth Melchior
17:28
17:28
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Kenneth Melchior, VP of Lounge by Zalando sits down with Janine and explains his current role at Lounge as well as his varied career to date, all across Zalando. Kenneth touches on the innovative "treasure hunt" and short-lived campaign strategies that Lounge by Zalando use to enhance the customer journey. He then goes on to discuss the importance …
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Empowering colleagues with Employee Resource Groups, with Kerstin Schartner and Elke Fischer from the Neurodiversity ERG at Zalando
20:25
20:25
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Embracing diversity is vital for organisations to thrive in fashion and tech retail. Kerstin and Elke join Janine to discuss the “invisible diversity” of neurodivergent colleagues and the power and impact of the Neurodiversity ERG at Zalando. Kerstin and Elke explain our unconscious biases when it comes to neurodiverse colleagues and bring into the…
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What does it take to thrive as an Executive Assistant in fashion and tech retail? With Pooja Chibber and Shannon Besim.
20:58
20:58
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20:58
Janine sits down with Pooja Chibber and Shannon Besim to unpick the old Hollywood stereotypes about assistants and find out what skills are vital when it comes to keeping leadership teams running effectively and efficiently. Pooja and Shannon discuss the importance of organisational skill, communication, personal resilience, and how the job is a li…
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Founding Days; a special episode digging deeper into what makes great culture in fashion and tech retail
8:41
8:41
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On this special episode of Pieces of Me, Janine hears from Zalando colleagues from across the business to hear what it means to succeed in fashion and tech retail. Every year, around the anniversary of when the first customer order was made in 2008, Zalando celebrates it’s Founding Days with a special focus on a unique culture in the workplace. In …
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Understanding Global Project Management with Neha Jain, Lead Program Manager, Global PMO at Zalando
18:42
18:42
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Neha sits down with Janine to explain Project Management in fashion and tech retail and unpack what her role entails and why it's important. Neha touches on new projects that will transform the sector and opens up about the risks and best practice when it comes to new Project Management. Neha's "pieces" reveal her passion for travel and her reasons…
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How Employee Resource Groups can transform the employee experience with Hassan Elseoudy and Noor Malik, members of the Muslim Community ERG at Zalando
20:05
20:05
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20:05
In the second of our episodes looking at how employee resource groups can improve employee experience and onboarding within large businesses, Janine sits down with Hassan Elseoudy and Noor Malik, members of the Muslim Community ERG at Zalando to unpack why the community is so important to them and to the company. Amongst Hassan and Noor's "pieces" …
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Understanding the role of employee resource groups (ERGs) at work, with Cassandra Pope and Lisanne Dorn Bota from the Black Employee Connection ERG at Zalando.
25:08
25:08
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Cassandra and Lisanne sit down with Janine to discuss their Hopes and objectives for the Black Employee Connection ERG at Zalando, the effects of the Black Lives Matter movement in the work environment and the evolving roles of ERGs within organisations. From a Blackberry to The Matrix on VHS, the ‘pieces’ Cassandra and Lisanne bring into the studi…
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Online retail and the home and lifestyle brand sector, and with Lilly Tonin from Lounge by Zalando
21:10
21:10
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21:10
Janine sits down with Lilly Tonin from Lounge by Zalando to hear Lilly's insights into the home and lifestyle brands industry and how it works today as well as her career advice for anyone looking to take their first steps in the sector. Lilly's three Pieces of Me reflect her passion for writing, how continual learning is the most important part of…
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The top 5 pieces of career advice that our guests have offered.
10:10
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Over the last few months we’ve heard some super-smart and inspiring pieces of wisdom and career advice from our guests. To make all this advice easily accessible, we have packaged them all together in this special episode. Our guests give us the lowdown on what it takes to succeed in the fashion and tech retail sector as well as more general insigh…
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Justin Rao, VP of Pricing and Performance marketing sheds light on some of the scientific solutions involved in fashion and tech retail.
21:42
21:42
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Justin Rao sits down to talk to Janine to discuss the application of science in the world of fashion and tech retail. How do algorithms help drive customer value? How are the analysts in Justins team employed? How does Justin's background in economics shape pricing at Zalando. Justin also gives us a glimpse of the future of e-commerce and brings wi…
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Andreas Antrup, SVP Partner Services at Zalando, talks to Janine about how his upbringing has helped shape his career.
16:54
16:54
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Andreas Antrup sits down with Janine and explains how the fashion and tech retail industry has completely transformed during the twelve years that he has been with Zalando. He also sheds light on the future of the industry as Zalando continues to evolve fashion and tech retail by connecting consumers and partners on the platform. Andreas' three "Pi…
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Alexis Evans and Juan Sierra talk to Janine about the importance and impact of the LGBTQIA+ Community at Zalando.
22:02
22:02
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22:02
Alexis and Juan delve into what it means to be part of the LGBTQIA+ community, from personal experiences of finding acceptance to the importance of representation in the fashion and tech retail sector. Amongst the items brought in by Juan and Alexis is a scrapbook page containing a surprising link to a shared experience in Berlin. Hit play and find…
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Karyn Nehrbas, Director of Product, Platform and Partner Experience explains how the future of fashion and tech retail involves brands embracing partnerships and discusses what it takes to fully embrace ...
18:27
18:27
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18:27
In this chapter of 'Pieces of me', Director of Product, Platform and Partner Experience, Karyn Nehrbas explains the complexities of her role and discusses the exciting opportunities for growth in the B2B space at Zalando. Karyn's three "pieces" emphasise the importance of well-being, family and the need for change and growth in any successful caree…
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Tino Naphtali, Director of Engineering, talks us through the changes that have taken place in fashion and tech retail delivery over the last decade and explains the next stage of the logistics revolution ...
20:33
20:33
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20:33
Join Tino and Janine in an engaging conversation as they delve into the fascinating world of modern logistics and the pivotal role Tino plays in shaping its technical future. In this must-listen episode, Tino shares three captivating "pieces" that intertwine personal anecdotes, technological marvels, and hilarious moments, providing a unique perspe…
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Isabel Rocher, Director Commercial, Operations and Partner Care at B2B Logistics, discusses constant learning, balancing gender inequality at work and how logistics is changing the world.
17:55
17:55
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In this chapter of 'Pieces of me', Janine sits down with Isabel Rocher to discuss an entirely new and innovative development in retail distribution as well as how we all underestimate the remarkable impact of recent developments in the logistics sector. Isabel’s three "pieces" focus on her drive for personal development alongside business growth an…
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Dinesh Deva, VP Advertising Engineering at Zalando Marketing Services discusses how the tech industry can have a powerful impact on people's well-being.
19:49
19:49
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19:49
In this chapter of 'Pieces of me', Janine sits down with Dinesh Deva to discuss how tech development can have an authentic, positive impact on well-being and human relationships and how he aims to bring that philosophy to his work. Dinesh's three "pieces" tell some very personal stories. He explains how these items fuel his mission to build product…
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The top 5 most surprising "Pieces of Me" that our guests have brought along to the studio.
11:32
11:32
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11:32
On this Episode, Janine talks us through the Top 5 most surprising items that guests have brought along to the podcast. Each one has a lesson attached or an important story to tell about our guests' journeys in fashion and tech retail. So what lessons in personal development can we learn from a scar, a wooden ladle, a wind-up spider, a miniature ch…
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Alison Jolly, Head of Product at Zalando, talks about what makes a great product manager.
19:29
19:29
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19:29
In this chapter of 'Pieces of me', Alison Jolly, sits down with Janine to talk through her career to date and explains why having such varied experiences throughout her career has been of huge benefit to her current role as Head of Product at Zalando Alison's three “pieces” may break the rules but they help explain the value of wellbeing and authen…
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Teshia Treuhaft shines a light on Sustainable Packaging Innovation at Zalando
18:00
18:00
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18:00
In this chapter of 'Pieces of me', Senior Lead Proposition Packaging Teshia Treuhaft, explains how innovation in packaging plays such a vital role in modern retail. From a weaving shuttle to an office nameplate, Teshia’s three “pieces” emphasize how curiosity, planning, and problem-solving are important for personal growth as well as for career dev…
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Alexander Agronovsky, Head of Business Intelligence - Customer Fulfilment, talks with Janine about the power of understanding data to help improve the customer experience.
17:35
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17:35
In this chapter of 'Pieces of me', Head of Business Intelligence - Customer Fulfilment Alexander Agronovsky lifts the lid on the challenges in his career, from creating the perfect customer experience to the potential of data to shape the fashion and tech retail sector. Alexander’s three “pieces” emphasise the importance of travel for personal grow…
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Neil Saxby, Head of Logistics Engineering, lifts the lid on the remarkable infrastructure that keeps Zalando delivering.
15:31
15:31
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In this chapter of 'Pieces of me', Head of Logistics Engineering at Zalando, Neil Saxby discusses with Janine the huge logistical effort that’s needed behind the scenes at a fashion and technology retail company like Zalando. Neil brings his three “pieces” into the studio and explains how each one reflects his relationships and career. He explains …
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Hertje Brodersen, Head of Product Design, discusses the importance of fun and creativity, and the impact of sharing ideas in the unique design community at Zalando.
18:56
18:56
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In this chapter of 'Pieces of me', Head of Product Design at Zalando, Hertje Brodersen, talks us through her varied career and interests, and discusses the importance of diverse experiences in helping design flourish in the modern retail sector. Plus, she brings into the studio three intriguing pieces: including a tiny chair - a clue about Hertje's…
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Francis Jones, Head of Internal Communications at Zalando discusses the changing world of work and the importance of curiosity and innovation in a company with so much entrepreneurial spirit.
17:08
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In this chapter of 'Pieces of me', Janine talks to Francis Jones about the challenges of leading the internal communications team inside a diverse, technical, and international fashion retailer. Francis brings with him three 'pieces' that represent his philosophy at work and which emphasize fun, authentic curiosity, and the importance of relationsh…
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Vikki Leach, Diversity and Inclusion Director, talks about reaching our potential, leadership and authentic diversity in the workplace.
18:02
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18:02
In this chapter, Janine talks to Vikki Leach about the career journey at Zalando and how authentic diversity and inclusion means looking at our communications, our growth plans, and our wider business strategy. Vikki brings an eclectic mix of items as their Pieces of Me, each of which plays an important role in Vikki’s passion for Diversity and Inc…
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Tian Su, VP Customers for Profile & Personalization talks about the future of personalized shopping in a virtual world
16:31
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In this chapter, Janine talks to Tian Su about her career and how online retail is being transformed by authentic profiles and remarkable personalization. Tian brings with her two very different but equally important pieces of jewelry and a pair of Air Jordan sneakers. Find out why these items are so important to Tian, and how the impact of her tea…
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Julia Lasserre, Principal Applied Scientist, talks about the role of science and technology at Zalando and how it will transform the retail experience of the future.
16:35
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In this chapter Janine talks to Julia Lasserre, Principal Applied Scientist, about her career and the impact of science on the retail sector. Julia brings with her a beach volley ball, a calendar and a black dress. Listen to find out why and to discover more about Julia's values, relationships within Zalando and how her team is helping to transform…
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Market Researcher Alexander Witmaier talks branding, travel, and the ever-evolving world of fashion and tech.
19:28
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Janine talks with Alexander Witmaier, Market Research Manager at Zalando about his passion for branding and travel and explains about how a career in market research impacts the ever evolving world of fashion and tech retail. Alex brings with him a figurine of Krishna, his military ID and a tub of Ben and Jerry's ice cream. How are they linked and …
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Joyce Chen, VP of Engineering Beauty at Zalando, talks about her career, where fashion and tech meet.
18:58
18:58
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Janine talks to Joyce Chen, VP of Engineering Beauty at Zalando, about her life, her career and where fashion and tech meet. Joyce has brought with her a kitchen ladle, coloured pencils and a wooden spoon. Why? Listen to find out what they all mean and what they can teach us about personal growth, relationships and how to have a positive impact in …
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You Have To Be A Lion with Your Uncle Garry
1:10:36
1:10:36
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Juba finishes off the Assurance Podcast series with a bonus episode and is joined by Your Uncle Garry, a DJ, sound designer, digital artist and cultural curator from Kwa-Zulu-Natal in South Africa who is currently based in Johannesburg. Juba kicked off the series with with Namibian DJ Gina Jeaz who is based in Cape Town for an episode that compared…
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Don't Take Your Freedom For Granted with Makimakkuk
56:56
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For episode 5th of the Assurance Podcast series 2, Juba is joined by Makimakkuk, a rapper, producer, selector and DJ from Palestine, for a compelling conversation. In ''Don't Take Your Freedom For Granted' they cast a critical eye on Makimakkuk's city of Ramallah in Palestine. They explore the immense current, historical and ongoing tensions in the…
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Shelling The Party with DJ Charlotte
1:01:39
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For episode 5th of the Assurance Podcast series 2, Juba chats to DJ Charlotte, a DJ, radio host and upcoming producer from the Caribbean Island of Trinidad & Tobago. In '' Shelling The Party' Juba and DJ Charlotte talk about Trinidad & Tobago's rich music culture from Soca to Trinibad, they also talk about DJ Charlotte's struggles and learnings thr…
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Leave Your Boyfriends Behind with Coco Em
1:04:55
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For episode 4 of the Assurance Podcast series 2, Juba takes a trip to Kenya and is joined by 'Nairobi's hardest hustling DJ' aka Coco Em. In 'Leave Your Boyfriends Behind' Juba and Coco Em take a critical dive in her society looking at how the pace of development is affecting Kenyans, as well as the impacts of the pandemic, police brutality and gen…
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For the third installment of the Assurance Podcast series 2, Juba is joined by Lyla from Karachi Pakistan, a DJ, who has lived in over 9 countries and is particularly interested in development in Pakistan. In 'I Just Do What I Want' Juba and Lyla explore social division and class in Pakistan and Karachi's multicultural context. They discuss Pakista…
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