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The Agile Brand with Greg Kihlström®


1 #657: Augmenting front-line employees with AI for better experiences, with Fabrice Martin, Medallia 22:42
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We are here recording live at Medallia Experience at the Wynn in Las Vegas, and have been seeing and hearing some amazing things about how AI can enhance the customer experience as well as enable teams at organizations to create more meaningful connections with customers. Today we’re going to talk about how AI can help to create better experiences for customers before, during, and after their interactions. To help me discuss this topic, I’d like to welcome Fabrice Martin, Chief Product Officer at Medallia. RESOURCES Medallia: https://www.medallia.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…
E&S Wolves Podcast
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Content provided by E&S Wolves Podcast. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by E&S Wolves Podcast or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
A weekly look at all things Wolves from the Express & Star's football team
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382 episodes
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Content provided by E&S Wolves Podcast. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by E&S Wolves Podcast or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
A weekly look at all things Wolves from the Express & Star's football team
…
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382 episodes
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1 Episode 380 - To Cunha or not to Cunha? That is the question! 1:24:00
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Nathan Judah and Liam Keen bring you the latest Wolves poddy in association with University of Wolverhampton at The Halls. The boys are in fine form and discuss the excellent 2-1 win at Ipswich and whether the victory unlocks new targets at Wolves. Jorgen Strand Larsen's form is assessed, as is Marshall Munetsi who speaks exclusively to the Wolves poddy. Matheus Cunha's return to the squad splits opinion - should he start vs Spurs? All your questions are answered and there's a full preview of Sunday's clash with Tottenham.…
Nathan Judah and Liam Keen bring you the latest Wolves poddy in association with University of Wolverhampton at The Halls. It's a special late night love episode from Molinieus as the boys record directly after Wolves' 1-0 over West Ham. There's all the immediate reaction, plus they discuss the two contract extensions for Yerson Mosquera and Joao Gomes. There's the latest instalment in the Matheus Cunha saga and a full preview ahead of the trip to Ipswich on Saturday…
Nathan Judah and Liam Keen bring you the latest Wolves poddy in association with University of Wolverhampton at The Halls The boys are back after international break and take a deep dive into all the latest news over the past fortnight. Are Wolves now safe or is there still a job to do? The futures of Matheus Cunha and Fabio Silva are discussed in detail and there's a debate on whether fringe players should be used when Wolves' Premier League status is secure. All your questions are answered and there's a full preview ahead of the clash with West Ham on Tuesday night.…

1 Episode 377 - Light at the end of the tunnel 1:14:23
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Nathan Judah and Liam Keen bring you the latest Wolves poddy in association with University of Wolverhampton at The Halls. The boys are back with an action-packed show as they look back at the draw with Everton and predict what's in store for Vitor Pereira's men in upcoming weeks. There's a detailed discussion about recruitment and who which players will still be at the club next season. All your questions are answered and there's a full preview ahead of the clash with Southampton at St Mary's.…

1 Episode 376 - Stand up and be counted! 1:21:16
1:21:16
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Nathan Judah and Liam Keen bring you the latest Wolves poddy in association with University of Wolverhampton at The Halls. The boys are back and it's Matheus Cunha who dominates the latest episode. The madness, the aftermath, the suspension and who can step up is all discussed as Wolves enter a hugely important period of games that will determine their Premier League status. There's also a full preview of the clash with Everton and an open discussion about the return of two old boys.…

1 Episode 375 - Wolves' see-saw ride continues 1:09:29
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Nathan Judah and Liam Keen bring you the latest Wolves poddy in association with the University of Wolverhampton at The Halls. It's a late-night podcast special under the lights of Molineux as the boys analyse the 2-1 defeat to Fulham. There's a few unexpected guests throughout the show with the duo focussing on a three players in particular. Liam's long weekend is on the agenda as well as an FA Cup with huge implications. The relegation run-in is discussed in details and all your questions are answered.…

1 Episode 374 - Agba-don't do this to me! 1:10:16
1:10:16
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Nathan Judah and Liam Keen bring you the latest Wolves poddy in association with University of Wolverhampton at The Halls. The boys are in good form this week and have plenty to say about the narrow defeat to Liverpool last weekend. Plenty of talking points with regards to future selection for a pivotal set of games. But will Emmanuel Agbadou be available for any other them? All your questions are answered and there's a full preview of the trip to Bournemouth.…
Nathan Judah and Liam Keen bring you the latest Wolves poddy in association with University of Wolverhampton at The Halls. The boys are back with a few off the wall tales followed by the last word following the 2-0 win over Blackburn on Sunday. There's a deep discussion on Craig Dawson and Nelson Semedo with a look ahead to a very big summer of recuitment for Wolves. All your questions are answered and there's a full preview ahead of the trip to Anfield.…
Nathan Judah and Liam Keen bring you the latest Wolves poddy in association with University of Wolverhampton at The Halls. The boys discuss a crazy Deadline Day in more ways than one and how the window looks as a whole. The Aston Villa win is analysed and there's plenty of action to preview this weekend with games against Manchester United and Blackburn. Can Wolves make it two wins on the spin? All your questions are answered and there's a look ahead to a massive summer.…

1 Episode 371 - Deadline D-Day fast approaching! 1:35:50
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Nathan Judah and Liam Keen bring you the latest Wolves poddy in association with University of Wolverhampton at The Halls. The boys take a deep dive into the Arsenal game and the ramifications of injury and suspension. All the talk is of transfers and there's up-to-date news on the latest comings and goings. There's a discussion about 'asking the correct questions' and what that entails. Plus all your questions are answered and there's a full preview of the clash with Aston Villa.…

1 Episode 370 - Abuse of the Week - The Revenge! 1:24:56
1:24:56
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Nathan Judah and Liam Keen bring you the latest Wolves poddy in association with University of Wolverhampton at The Halls. The boys discuss a busy week on and off the field following the 3-1 defeat at Chelsea. Matheus Cunha is the topic of much discussion for plenty of reasons! With the window coming to a close, can Wolves get several deals over the line? All your questions are answered and there's a full preview ahead of the clash with Arsenal.…

1 Episode 369 - An uncomfortable truth! 1:19:29
1:19:29
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Nathan Judah and Liam Keen bring you the latest Wolves poddy in association with University of Wolverhampton at The Halls. The boys take a deep dive into the Newcastle defeat and point fingers at those who are not pulling their weight. There's an open and frank discussion regarding Mario Lemina and his decision to rule himself out of the game minutes before the team left. All your questions are answered and there's a full preview ahead of the clash with Chelsea.…

1 Episode 368 (FINAL CUT) - The 100 minute poddy! 1:46:47
1:46:47
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Nathan Judah and Liam Keen bring you the latest Wolves poddy in association with University of Wolverhampton at The Halls. The boys deliver their first 100 minute poddy and it's a cracker. There's an in-depth discussion about Wolves' first signing of 2025 Emmanuel Agbadou. But will he be joined by some more recruits? The boys lookback at the 3-0 defeat to Forest and discuss the latest Matheus Cunha update. A new poddy intro winner is crowned, all your questions are answered and there's a full preview ahead of the FA Cup trip to Bristol City.…
Nathan Judah and Liam Keen bring you the first poddy of 2025 in association with University of Wolverhampton at The Halls. There's plenty to discuss following three fantastic results under new boss Vitor Pereira. What's he changed and how has he turned around Wolves' fortunes so quickly? With the transfer window open, can Wolves make additions that will cement their Premier League safety? There's the return of Keen or not Keen and all your questions are answered plus a full preview of the clash with Nottingham Forest.…

1 Episode 366 - A Portuguese Christmas Carol 1:19:08
1:19:08
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Nathan Judah and Liam Keen bring you the latest Wolves poddy in association with University of Wolverhampton at The Halls. The boys are back in an action packed episode as they welcome Wolves' new head coach Vitor Pereira. Can Pereira restore former glory? Will he be more Nuno or Walter Zenga? What problems does he need to address and can he get Wolves back to winning ways? All your questions are answered and there's a full preview of the trip to Leicester City. nathan.judah@jpress.co.uk…
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