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The Agile Brand with Greg Kihlström®


1 #657: Augmenting front-line employees with AI for better experiences, with Fabrice Martin, Medallia 22:42
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We are here recording live at Medallia Experience at the Wynn in Las Vegas, and have been seeing and hearing some amazing things about how AI can enhance the customer experience as well as enable teams at organizations to create more meaningful connections with customers. Today we’re going to talk about how AI can help to create better experiences for customers before, during, and after their interactions. To help me discuss this topic, I’d like to welcome Fabrice Martin, Chief Product Officer at Medallia. RESOURCES Medallia: https://www.medallia.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…
Nine To Noon Politics
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Content provided by RNZ. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by RNZ or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Commentators from the right and left make sense of the week in politics, in conversation with Nine to Noon's Kathryn Ryan.
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279 episodes
Mark all (un)played …
Manage series 2161209
Content provided by RNZ. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by RNZ or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Commentators from the right and left make sense of the week in politics, in conversation with Nine to Noon's Kathryn Ryan.
…
continue reading
279 episodes
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1 Political commentators Tim Hurdle and Gareth Hughes 22:39
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Gareth Hughes and Tim Hurdle discuss supermarkets, ferries and RMA reform Go to this episode on rnz.co.nz for more details

1 Political commentators Ben Thomas and Dale Husband 22:54
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Dale Husband is a long time broadcaster and Radio Waatea presenter hosting a Maori focused current affairs programme Ben Thomas is a former National government press secretary, a columnist and a director of public affairs firm Capital. Go to this episode on rnz.co.nz for more details

1 Political commentators Neale Jones and Tim Hurdle 21:44
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Political commentators, Neale Jones and Tim Hurdle discuss a week of change - a board is returning to Health NZ, the Reserve Bank governor is suddenly gone, as is NZ's High Commissioner to London. Tim Hurdle is a former National senior adviser, consultant and director of several companies. He is currently the Campaign Director for Auckland Mayor Wayne Brown. Go to this episode on rnz.co.nz for more details…

1 Political commentators Brigitte Morten and Gareth Hughes 26:04
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Political commentators, Gareth Hughes and Brigitte Morten discuss the turmoil on the world stage, the Prime Minister's issues with communication, controversial proposed arrest powers and the proposed four year parliamentary term. Go to this episode on rnz.co.nz for more details

1 Political commentators Dale Husband and Liam Hehir 22:20
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Dale Husband and Liam Hehir discuss the week's politics with Kathryn Go to this episode on rnz.co.nz for more details

1 Political commentators Sue Moroney and Ben Thomas 24:14
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Ben Thomas and Sue Moroney discuss the Prime Minister's poor approval ratings in 3 polls and another week of David Seymour hogging the headlines. Ben Thomas is a former National government press secretary, columnist and a director of public affairs firm Capital, and Sue Moroney was previously an MP with the Labour Party and is now chief executive of Community Law Centres Aotearoa. Go to this episode on rnz.co.nz for more details…

1 Political commentators Brigitte Morten and Dale Husband 20:14
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Dale Husband and Brigitte Morten discuss the week's politics with Kathryn Go to this episode on rnz.co.nz for more details

1 Political commentators Tim Hurdle and Sue Moroney 22:18
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Tim Hurdle is a former National senior adviser, was the National Party Campaign Director in 2020. He is a director of several companies, including Museum Street Strategies, a public affairs firm. Sue Moroney is a former MP with the Labour Party and now chief executive of Community Law Centres Aotearoa. They discuss with Kathryn the government's hope for growth, possible future privatisation and Paris Agreement climate targets. Go to this episode on rnz.co.nz for more details…

1 Political commentators Gareth Hughes and Liam Hehir 20:29
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Political commentators Gareth Hughes and Liam Hehir look to the year ahead. Go to this episode on rnz.co.nz for more details
Dale Husband and Ben Thomas talk politics with Kathryn Ryan Go to this episode on rnz.co.nz for more details
Brigitte Morton and Neale Jones discuss two sobering polls for the Coalition government in the past week, what we've learned from scrutiny week, and the new ferry decision due this week. Go to this episode on rnz.co.nz for more details
Gareth Hughes is the Director of the Wellbeing Economy Alliance Aotearoa is a former Green MP and is no longer a member of any political party. Tim Hurdle is a former National senior adviser, was the National Party Campaign Director in 2020. He is a director of several companies, including Museum Street Strategies, a public affairs firm. Go to this episode on rnz.co.nz for more details…
Dale Husband is a long-time broadcaster and Radio Waatea presenter hosting a Māori focused current affairs programme. Liam Hehir is a Palmerston North lawyer, political commentator and a National Party member. Dale Husband is a long-time broadcaster and Radio Waatea presenter hosting a Māori focused current affairs programme. Liam Hehir is a Palmerston North lawyer, political commentator and a National Party member. Go to this episode on rnz.co.nz for more details…
Ben Thomas is a former National government press secretary, a columnist and a director of public affairs firm Capital. Sue Moroney is a former MP with the Labour Party and now chief executive of Community Law Centres Aotearoa. Go to this episode on rnz.co.nz for more details
Neale, Brigette and Kathryn discuss the aftermath of the US election, the introduction of the Treaty Principles Bill being brought forward, and the hīkoi to Wellington in protest of the Bill. Also, the government still has issues to resolve ahead of the apology to survivors of abuse in state care this week. Go to this episode on rnz.co.nz for more details…
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