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Insights Unlocked
1 How Anthropologie gets omnichannel right (and what to learn) 27:29
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LikedEpisode web page: https://tinyurl.com/2b3dz2z8 ----------------------- Rate Insights Unlocked and write a review If you appreciate Insights Unlocked , please give it a rating and a review. Visit Apple Podcasts, pull up the Insights Unlocked show page and scroll to the bottom of the screen. Below the trailers, you'll find Ratings and Reviews. Click on a star rating. Scroll down past the highlighted review and click on "Write a Review." You'll make my day. ----------------------- In this episode of Insights Unlocked , we explore the evolving landscape of omnichannel strategies with Kate MacCabe, founder of Flywheel Strategy. With nearly two decades of experience in digital strategy and product management, Kate shares her insights on bridging internal silos, leveraging customer insights, and designing omnichannel experiences that truly resonate. From the early days of DTC growth to today’s complex, multi-touchpoint customer journeys, Kate explains why omnichannel is no longer optional—it’s essential. She highlights a standout example from Anthropologie, demonstrating how brands can create a unified customer experience across digital and physical spaces. Whether you’re a marketing leader, UX strategist, or product manager, this episode is packed with actionable advice on aligning teams, integrating user feedback, and building a future-proof omnichannel strategy. Key Takeaways: ✅ Omnichannel vs. Multichannel: Many brands think they’re omnichannel, but they’re really just multichannel. Kate breaks down the difference and how to shift toward true integration. ✅ Anthropologie’s Success Story: Learn how this brand seamlessly blended physical and digital experiences to create a memorable, data-driven customer journey. ✅ User Feedback is the Secret Weapon: Discover how continuous user testing—before, during, and after a launch—helps brands fine-tune their strategies and avoid costly mistakes. ✅ Aligning Teams for Success: Cross-functional collaboration is critical. Kate shares tips on breaking down silos between marketing, product, and development teams. ✅ Emerging Tech & Omnichannel: Instead of chasing the latest tech trends, Kate advises businesses to define their strategic goals first—then leverage AI, AR, and other innovations to enhance the customer experience. Quotes from the Episode: 💬 "Omnichannel isn’t just about being everywhere; it’s about creating seamless bridges between every touchpoint a customer interacts with." – Kate MacCabe 💬 "Companies that truly listen to their users—through qualitative and quantitative insights—are the ones that thrive in today’s competitive landscape." – Kate MacCabe Resources & Links: 🔗 Learn more about Flywheel Strategy 🔗 Connect with Kate MacCabe on LinkedIn 🔗 Explore UserTesting for customer insights for marketers…
Property Woolf Podcast
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Content provided by Property Woolf Podcast. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Property Woolf Podcast or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Property Woolf: the podcast that delivers news, insights and practical 'how to' tips for investors in the South African property market. For more info visit www.propertywoolf.co.za
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Content provided by Property Woolf Podcast. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Property Woolf Podcast or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Property Woolf: the podcast that delivers news, insights and practical 'how to' tips for investors in the South African property market. For more info visit www.propertywoolf.co.za
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Property Woolf Podcast
1 PW057 - Covid19: The State of the Property Market 21:46
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Play Later Play Later Lists Like LikedKat talks to Jonathan Kohler from Landsdowne Investment Properties about the state of the market during the Covid19 crisis, addressing tenants, collections, body corporates and more.
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1 PW056 - Transunion: Commercial Impact of COVID19 30:02
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Play Later Play Later Lists Like LikedKat talks to Hans Zacher, head of emerging markets at Transunion Africa about how they see the commercial impact of Covid19.
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1 PWO55 - Transunion: Consumer Credit During Covid19 21:00
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Play Later Play Later Lists Like LikedKat talks to Hans Zacher, head of emerging markets at Transunion Africa about what we can expect from a Covid19 consumer credit perspective.
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1 PWO54 -Survive & Thrive During The Covid-19 Crisis 27:18
27:18 Play Later Play Later Lists Like Liked27:18
Play Later Play Later Lists Like LikedKat talks to Carlo Mariani, The Property Coach about how to survive and thrive the Covid19 crisis in the property industry. Have a look at Carlo's graph to get excited about the opportunities that a crisis like this presents. http://www.thepropertycoach.co.za/the-reason-we-are-still-here-today/
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1 PW053 - Does Force Majeure Apply To Covid19? 17:47
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Play Later Play Later Lists Like LikedKat talks to Cilna Steyn about the concept of 'force majeure' and whether this 'act of God' offers any legal standing in the current Covid19 disaster. For more legal information visit - https://sslr.co.za/
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1 PW052 - Disaster Recovery for the Property Industry 42:44
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Play Later Play Later Lists Like LikedKat talks to Cilna Steyn, the drafting attorney on the TPN Rental Recovery Pack to discuss what we can do as landlords and tenants to manage our income risks in these unprecedented times. You can find the agreements for free here -https://shop.tpn.co.za/Product/Detail/b31bdee5-a83e-4b6f-bfc3-cfc673f97723 And get more property legal advice here - https://sslr.co.za/…
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Similar to Property Woolf Podcast
The Partnership Economy explores the power of partnerships through candid conversations and stories with industry leaders. Our hosts, David A. Yovanno, CEO and Todd Crawford, Co-founder, of impact.com, unpack the future of partnerships as a lever for scale and an opportunity to put the consumer first.
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continue reading
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continue reading
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continue reading
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