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Cisco Unified Communications Podcast Series
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Content provided by Cisco Systems RSS and Cisco Systems. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Cisco Systems RSS and Cisco Systems or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Listen to Cisco experts discuss industry, business, and technology topics pertinent to the Unified Workspace. Learn how Cisco Unified Communications solutions and services can help organizations solve cost, productivity, and process issues.
…
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28 episodes
Mark all (un)played …
Manage series 2452022
Content provided by Cisco Systems RSS and Cisco Systems. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Cisco Systems RSS and Cisco Systems or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Listen to Cisco experts discuss industry, business, and technology topics pertinent to the Unified Workspace. Learn how Cisco Unified Communications solutions and services can help organizations solve cost, productivity, and process issues.
…
continue reading
28 episodes
All episodes
×Learn about the benefits of Cisco Unified Communications Manager Business Edition 3000 for mid-sized business.

1 Cisco Smart Business Architecture for Midsize Organizations 10:17
10:17
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Listen in as we chat with Distinguished Communications Architect Graham Gudgin about the intersection of communication and collaboration technologies with this modular network architecture designed for the needs of businesses with up to 1000 employees.

1 Introducing Cisco User Connect Licensing: A New Way of Licensing Cisco Unified Communications products 8:01
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Licensing Cisco Unified Communications products is simpler and more flexible than ever. Learn more about Cisco User Connect Licensing, a new user-based licensing model.
Coupled with Cisco Unified Communications Manager, Cisco Emergency Responder surpasses traditional PBX capabilities by introducing user or phone moves and changes at no cost, and dynamic tracking of user and phone locations for emergency 9-1-1 safety and security purposes. Learn more in this discussion with the product managers.…

1 Simple, Affordable Licensing: Cisco Unified Workspace Licensing 6:46
6:46
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Learn how Cisco Unified Workspace Licensing simplifies the acquisition and management of Cisco Unified Communications, while providing everyone in your organization with a rich and complete communications experience.
Cisco Unity Connection voice messaging can make your business more productive. Learn all about the valuable user and administrator features.

1 Cisco Unified Communications Software Subscription 8:36
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Learn how to improve your Cisco Unified Communications business value and return on investment through Cisco Unified Communications Software Subscription.
Learn how Cisco Unified Communications Services can help accelerate true business advantage.

1 Unified Communications and Payment Card Industry Compliance 13:34
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Hear how advances in securing unified communications can help your organization meet Payment Card Industry (PCI) requirements.
This brief discussion provides a technical overview on Cisco Unified Call Studio and how it can empower enterprise contact centers to deliver more relevant and personalized voice applications using touch tones or speech recognition.

1 Address Outbound Campaign Management Challenges 9:45
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Learn how outbound contact centers are addressing industry challenges by focusing on intelligent campaign management. Join Alan Vondrell from Austin Logistics, and Lawrence Ng, product manager at Cisco, for a discussion about Austin Logistics OnQ Campaign Management Solution and the Cisco SolutionsPlus Program.…
Learn how Cisco Outbound Option helps you get more from your outbound operations. Lawrence Ng, product manager, discusses the technological features and business benefits of this innovative solution.
This brief discussion provides a technical overview on Cisco Unified Customer Voice Portal and how it can improve the customer experience.

1 Interactive Voice Response: Cisco's Perspective 13:47
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Hear a brief discussion on the evolution of interactive voice response and the Cisco solutions to address common IVR problems.

1 Cisco Unified Communications Manager Business Edition - SMB Solution Overview 14:33
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A chat with Arun Ragunathan-Product Manager on the enterprise class capability available on the Cisco Unified Communications Manager Business Edition platform, and how it is designed and packaged for small and medium sized businesses to benefit from.
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Cisco Unified Communications Podcast Series

1 Unified Communications in the Branch Office 23:38
23:38
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Find out which products and solutions from the Unified Communications portfolio will best meet the needs of your Branch Office.
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Cisco Unified Communications Podcast Series

1 Unified Communications: Q2 Update for Contact Center 15:09
15:09
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An update on Contact Center Solutions for the analyst community covering Q2.
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Cisco Unified Communications Podcast Series

1 Unified Communications: Presence in the Contact Center 9:18
9:18
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How presence technology can improve the operations of a Contact Center.
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Cisco Unified Communications Podcast Series

1 Unified Communications: Contact Center Express 16:01
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Contact Center "in a box" for up to 300 agents.
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Cisco Unified Communications Podcast Series

1 Unified Communications: Contact Center Reporting Solutions 11:27
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With Cisco's acquisition of Latigent LLC, a leading vendor of contact center business analytics and reporting solutions, Cisco adds reporting solutions to its portfolio.
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Cisco Unified Communications Podcast Series

Customers can get help with voice interoperability through the Cisco Interoperability Lab.
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Cisco Unified Communications Podcast Series

Recommendations for securing Unified Communications networks.
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Cisco Unified Communications Podcast Series

1 Unified Communications: Presence Federation 14:56
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A high level overview of Presence Federation.
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Cisco Unified Communications Podcast Series

A technical summary of the recent Cisco Unified Communications System 6.1 release, including new and enhanced products and features that help enhance collaboration through a unified workspace. Host Marlowe Fenne talks with Andy Leong.
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Cisco Unified Communications Podcast Series

1 Q2 Update for Unified Communications Solutions 15:26
15:26
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An update on Unified Communications Solutions for the analyst community covering Q2. Host Andy Leong talks with Mike Fratesi.
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Cisco Unified Communications Podcast Series

A general overview of Cisco's Contact Center User Group. Learn how to become a member as well find out the value and benefits of the membership.
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Cisco Unified Communications Podcast Series

1 The Business Value of Unified Communications for Customers 14:28
14:28
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Customers can learn about the business benefits and value of Unified Communications Solutions and Products. Host Manjula Talreja talks with Bryan Tantzen.
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Cisco Unified Communications Podcast Series

Speech Connect for Cisco Unity is a speech-enabled automated attendant for the enterprise. Learn more in this discussion with the product managers.
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