The Partnership Economy explores the power of partnerships through candid conversations and stories with industry leaders. Our hosts, David A. Yovanno, CEO and Todd Crawford, Co-founder, of impact.com, unpack the future of partnerships as a lever for scale and an opportunity to put the consumer first.
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Call it a shift. Call it a revolution. Whatever name you give it, it’s clear internal communications is no longer the poor cousin in the media family tree. At a time when your organisation’s products and services can seemingly be replicated at the touch of a button, the one thing that is hardest to copy – your organisation’s collective wisdom – is fast becoming its most important asset. In one of the UK’s first internal communications podcasts, Katie Macaulay sits down with IC thought-leaders every other Wednesday to better understand how we can improve communications at work. After all, it’s what’s inside that counts.
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Call it a shift. Call it a revolution. Whatever name you give it, it’s clear internal communications is no longer the poor cousin in the media family tree. At a time when your organisation’s products and services can seemingly be replicated at the touch of a button, the one thing that is hardest to copy – your organisation’s collective wisdom – is fast becoming its most important asset. In one of the UK’s first internal communications podcasts, Katie Macaulay sits down with IC thought-leaders every other Wednesday to better understand how we can improve communications at work. After all, it’s what’s inside that counts.
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1 Episode 116 – How to build a remarkable career without a plan 44:03
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LikedFred Cook’s career proves success doesn’t require a straight line. Now Chairman Emeritus of global PR agency Golin, Fred has spent 35+ years advising world-famous brands – Amazon, McDonald’s, Disney – and visionary CEOs like Jeff Bezos and Steve Jobs. But his journey began far from the boardroom. Fred’s early resumé includes being a pool hustler, cabin boy and chauffeur for drunks. He describes his life as a “series of experiments” and in this episode, he shares what they taught him. Fred explains how to stand out in a crowded job market, the evolving role of internal communication, and why the best comms pros are brilliant relationship builders. He also shares insights from his role as Director of the USC Center for Public Relations and his book Improvise: Unconventional Career Advice from an Unlikely CEO. This is a conversation about courage, curiosity and embracing the unexpected. Share your thoughts on this or any other episode of The Internal Comms Podcast using the hashtag #TheICPodcast. Thank you for listening.…
1 Episode 115 – Curiosity, creativity & the imposter myth 1:05:59
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Play Later Play Later Lists Like LikedInspiration is everywhere when you stay curious. That’s the thread running through this episode of The Internal Comms Podcast, where Katie Macaulay welcomes communication, creativity and leadership consultant Beth Collier. The author of the brilliant Substack newsletter Curious Minds, Beth takes Katie on a journey from her early days working in Hollywood to her role today as a respected comms pro. Digging into the origin stories of some of life’s everyday items has helped keep Beth curious across the years, and the tales can be astounding. Did you know, for example, that duct tape was invented to save lives? Not only do Beth and Katie explore these unlikely stories of creativity, they unpack the imposter syndrome phenomenon, which Beth suggests is a complete myth, and dive into how you can strengthen your curiosity muscles to get ahead. A treasure trove of unique inspiration top tips on how to stay curious, this is one for all the curious comms pros out there. As always, share your thoughts on this or any other episode of The Internal Comms Podcast using the hashtag #TheICPodcast. And thanks for listening.…
1 Episode 114 – The credibility code: Become the leader your team deserves 52:42
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Play Later Play Later Lists Like LikedWhat does it mean to be a credible leader? And just how important is that credibility to your team? In this episode of The Internal Comms Podcast, host Katie Macaulay welcomes back leadership and internal communication expert Jenni Field to unpack all this and more. Jenni is the author of Nobody Believes You: Become a Leader People Will Follow, and former president of the Chartered Institute of Public Relations. She is also the host of the Redefining Communications podcast and an international leadership coach. She’s recognised as a leading influencer in the way leaders and organisations communicate with their teams. In this episode, Katie and Jenni dig into the leadership research that forms the basis of Jenni’s latest book. They discuss what it means to be truly credible, and why that matters, and delve into the eight practices Jenni has identified that make a truly effective leader. As always, share your thoughts on this or any other episode of The Internal Comms Podcast using the hashtag #TheICPodcast. And thanks for listening.…
1 Episode 113 – Soft skill? Think again: The hard truth about storytelling 1:05:05
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Play Later Play Later Lists Like LikedIn this episode of The Internal Comms Podcast, host Katie Macaulay welcomes Jeremy Connell-Waite, Global Communications Designer for IBM, an acclaimed speechwriter and storyteller, and a performance coach for senior executives. In this fascinating conversation, which will challenge everything you thought you knew about storytelling, Jeremy guides Katie through the concept of storytelling design – the process of drawing speeches and stories, not writing them. It’s an approach that seeks to connect on every level from the get-go. Jeremy dives into what storytelling really is, what sets the true greats apart and how internal comms pros can change the world in 1,000 seconds (about the length of time you take for your morning coffee break). As you’ll see in our featured links, there’s stacks of inspiration to draw from, as Jeremy unpacks the genius of everyone from Aaron Sorkin to Obama’s former speechwriter, Terry Szuplat. This is a tale of how storytelling is harder skill than you think. As always, share your thoughts on this or any other episode of The Internal Comms Podcast using the hashtag #TheICPodcast. And thanks for listening.…
1 Episode 112 – From intent to impact: take charge of your career 52:36
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Play Later Play Later Lists Like LikedWe’re back for season 13 of The Internal Comms Podcast and to kick things off, host Katie Macaulay is joined by Eduvie Martin. Eduvie is Group Communications and Engagement Manager at British American Tobacco, President of the IABC’s UK and Ireland Chapter and Executive Director of Marketing and Communications at Comic Republic – a creative media company changing the narrative on African storytelling. In this insightful episode, Eduvie opens up about her route into communications and the challenges of communicating in the tobacco industry. She discusses her roles with the IABC and Comic Republic and how each experience builds on her expertise in unique ways. And she offers a fresh perspective on work and life, the value of intentionality and why comms pros should prioritise planning over predicting. Tune in for valuable advice on forging your own path, building resilience, the power of community and always staying true to who you are. As always, share your thoughts on this or any other episode of The Internal Comms Podcast using the hashtag #TheICPodcast. And thanks for listening.…
1 Season 12 – 2024 Christmas Special: nine gifts from the archive 49:39
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Play Later Play Later Lists Like LikedIn this episode, we mark a big milestone with a gift-wrapped edition of the Internal Comms Podcast. It’s six years since the show launched and, in this Christmas special, host Katie Macaulay shares some of her favourite moments. From Professor William Kahn’s take on the meaning of engagement, to Seth Godin on creating the right conditions for people to change their attitude, via the Chief Corporate Affairs Officer at Pfizer, Sally Susman, on transforming “the reputation of the company alongside the development of the COVID vaccine”, you'll discover some great insight into the ever-changing world of IC from some of the professions’ top names. This episode marks a wrap for season 12. Share your favourite moments using #TheICPodcast on LinkedIn and tune back in early 2025 as we kick off season 13.…
1 Episode 111 – A creative leader's blueprint for brilliance 49:03
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Play Later Play Later Lists Like LikedThis week on The Internal Comms Podcast, host Katie Macaulay is joined by a very special guest – AB's creative director, Joel O’Connor. Joel has been with AB for well over a decade, and has seen our agency and the wider internal comms space change beyond recognition. In this rare look behind the curtains of a communications agency, the episode explores Joel’s creative process, his ideal brief, his hopes for internal comms and a look back at life growing up as a young creative in Liverpool in the ‘80s. Tune in to unpick how to keep bringing creativity to internal comms in a world where employees' time and attention are at a premium. Hear how to ensure internal comms doesn't fade into what Joel calls 'the hum of the fridge'. And there’s fantastic insight into sharpening your creative edge (hint: get outside!) and how to get the very best from your brand and visual identity guidelines. As always, share your thoughts on this or any other episode of The Internal Comms Podcast using the hashtag #TheICPodcast. And thanks for listening.…
1 Episode 110 – Navigating the shifting digital landscape 51:01
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Play Later Play Later Lists Like LikedThis week on The Internal Comms Podcast, host Katie Macaulay is joined by co-founder of Local Wisdom, tech expert and comms leader Pinaki Kathiari. With his rare passion for both the sciences and the arts, Pinaki has built a company that advises organisations large and small on how to launch and scale their comms platforms. Internal comms technology has often been late to the party. But as Pinaki shares with Katie, we’re in a very exciting, pivotal time for comms tech. In this episode, they discuss the questions we should be asking of IT leaders, how technology has evolved in the IC space and what makes an effective channel suite. Also, listen out for Pinaki’s IC team maturity model and an insightful exchange about why it feels wrong to be human at work. As always, share your thoughts on this or any other episode of The Internal Comms Podcast using the hashtag #TheICPodcast. And thanks for listening.…
1 Episode 109 – The business of belonging: A new approach to DEI 1:21:01
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Play Later Play Later Lists Like LikedWe all deserve the opportunity to thrive at work. We deserve equal opportunity. We deserve to feel valued and included. That’s what diversity, equity and inclusion (DEI) is all about and as polarising as it may have become, it’s here to stay. In this episode of The Internal Comms Podcast, DEI educator, author and comms leader Kim Clark joins Katie Macaulay to discuss how internal communicators and business leaders can play their part in creating more equitable, fair businesses. Her book, The Conscious Communicator: The Fine Art of Not Saying Stupid Shit, offers a refreshing view of DEI in the workplace. From approaching change with leaders who may not be so receptive to the idea of DEI, to tackling unconscious bias by ‘calling in’ with our colleagues, there are many ways we as communicators can help build the organisations of tomorrow. As always, share your thoughts on this or any other episode of The Internal Comms Podcast using the hashtag #TheICPodcast. And thanks for listening.…
1 Episode 108 – Seth Godin rewrites the rules of internal communication 49:59
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Play Later Play Later Lists Like LikedIn this episode, Katie Macaulay is joined by author and influential blogger, Seth Godin. Seth was top of Katie’s guest wish list when The Internal Comms Podcast launched five years ago. As the author of 22 international bestsellers and as one the world’s most respected marketers, Seth has changed the way millions of people think about marketing, creativity and work. Now we lift the lid on Seth’s approach to internal communication. This is a wide-ranging, fascinating conversation. Katie and Seth discuss the importance of understanding organisations and communications at a systemic level. They explore how much agency we really have – and how much we really want or need. And they touch on the notion of ‘false proxies’ and why we should be throwing them out. Join Katie and Seth as they navigate the noise and get to the heart of what makes truly impactful – and effective – internal communication. As always, share your thoughts on this or any other episode of The Internal Comms Podcast using the hashtag #TheICPodcast. And thanks for listening.…
1 Episode 107 – Beyond words: A blueprint for more impactful, immersive IC 1:12:05
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Play Later Play Later Lists Like LikedIn this episode of The Internal Comms Podcast, host Katie Macaulay welcomes international internal comms consultant and strategist Monique Zytnik to the hot seat. Monique is the author of Internal Communication in the Age of Artificial Intelligence. She has two decades of experience shaping strategies and crafting personalised, more meaningful communication experiences. In this wide-ranging conversation, Katie and Monique talk modern-day communication strategies, and where they fall short. We discover how Monique’s early career in physiotherapy shaped her into the communicator she is today and how it has helped her tap into the hearts and minds of colleagues across the world. We also dive into her layered, immersive and non-linear approach to internal comms and explore the importance of effort and authenticity in leadership. As always, share your thoughts on this or any other episode of The Internal Comms Podcast using the hashtag #TheICPodcast. And thanks for listening.…
1 Episode 106 – School of thought: Inside Matt Tidwell’s comms curriculum 1:01:44
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Play Later Play Later Lists Like LikedIn this episode of The Internal Comms Podcast, host Katie Macaulay welcomes Matt Tidwell to the hot seat. Matt is a consultant, communicator and educator, and has led comms agencies, built brands, advised CEOs and nurtured the next comms greats at the William Allen White School of Journalism and Mass Communications at the University of Kansas. As you can imagine, he has a wealth of fantastic life experience to share. We begin this episode by unpacking the influence Matt’s mother had on his route into comms. Matt shares the importance of empathy, curiosity and strategic thinking in internal comms and insight into the gaps in modern communicators’ skillsets. He also makes a strong case for upskilling in areas you might not expect. All this, and much, much more. As always, share your thoughts on this or any other episode of The Internal Comms Podcast using the hashtag #TheICPodcast. And thanks for listening.…
1 Episode 105 – Reaching the peak of success: IC at Iron Mountain 44:40
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Play Later Play Later Lists Like LikedWe’re back for Season 12 of The Internal Comms Podcast, and in this first episode, host Katie Macaulay is joined by Senior Director of Corporate Communication at Iron Mountain, Neil Jenkins. Neil has led internal comms at British Telecom, Coca Cola, Vodafone and Siemens, and has more than a few tales to tell when it comes to engaging that hard-to-reach, disparate audience. This episode goes ‘under the Mountain’ to discover how Neil engages 26,000 colleagues – or ‘Mountaineers’, as they are called – across 60 countries. Katie and Neil discuss the challenges of building an internal comms function from the ground up, dealing with restructuring and setting guardrails when resources are limited, how to galvanise leaders behind your cause and much, much more. As always, share your thoughts on this or any other episode of The Internal Comms Podcast using the hashtag #TheICPodcast. And thanks for listening.…
1 Episode 104 – Communications excellence in times of rapid change 39:55
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Play Later Play Later Lists Like LikedMcKinsey & Company is one of the world’s most renowned strategic management consultancies. With a mission of striving for “change that changes everything”, its global team of change and strategy consultants has delivered some of the most complex and challenging change programmes in the world. Join Katie Macaulay as she goes under the hood and find out what makes IC tick at McKinsey. This episode’s guests – Andi Almond, Eric Sherman and David Honigmann – are part of the firm’s dedicated communications practice. The trio have cross-generational knowledge and experience, each bringing their unique yet complimentary approaches to the many challenges facing today’s organisations. Tune in for a look behind the scenes at how McKinsey’s communications experts approach IC challenges, how to empower leaders to become true strategic transformation partners, why 70% of transformation projects still fail and how to make sure your project lands in the successful 30%. All this, and so much more. As always, share your thoughts on this or any other episode of The Internal Comms Podcast using the hashtag #TheICPodcast. And thanks for listening.…
1 Episode 103 – Say the thing now: Candid conversations at Reddit 1:01:56
1:01:56 Play Later Play Later Lists Like Liked1:01:56
Play Later Play Later Lists Like LikedOn a platform where the candid and the curious are king, how do you make sure what’s inside reflects what’s on the outside? Meet Sean Langston, Jr., Head of Internal Communication at Reddit, to find out. Sean turned to internal communication following a formative experience at college, in which he realised that there was real value in helping organisations become “mess-proof” from the inside. As he explains in this episode of The Internal Comms Podcast, it’s his ethos of radical transparency, and a ‘say the thing now’ attitude, which has helped Reddit stand the test of time as the communities’ community – inside and out. Sean is a staunch advocate for the empowerment of people leaders. You'll hear his strategy for equipping them for success first-hand. Also in this episode, he offers a fascinating perspective on the future of internal communication, lets us in on the secrets of guiding Reddit through its IPO, and maintains that as an internal communicator, if you’re moving slow, you’re too late. It’s thought-provoking and inspiring in equal measure. As always, share your thoughts on this or any other episode of The Internal Comms Podcast using the hashtag #TheICPodcast. And thanks for listening.…
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The Partnership Economy explores the power of partnerships through candid conversations and stories with industry leaders. Our hosts, David A. Yovanno, CEO and Todd Crawford, Co-founder, of impact.com, unpack the future of partnerships as a lever for scale and an opportunity to put the consumer first.
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continue reading
Big tech is transforming every aspect of our world. But how, and at what cost? This season of Land of the Giants – The Disney Dilemma – focuses on Disney’s ability to weather the ups and downs of the business cycle and changing tastes and explores what has kept it successful for over 100 years. The entertainment giant has leveraged nostalgia and its intellectual property to build a beloved brand, but after an acquisition spree that included Marvel, Lucasfilm, and 20th Century Fox, can it sus ...
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continue reading
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It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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Custom Manufacturing Industry podcast is an entrepreneurship and motivational podcast on all platforms, hosted by Aaron Clippinger. Being CEO of multiple companies including the signage industry and the software industry, Aaron has over 20 years of consulting and business management. His software has grown internationally and with over a billion dollars annually going through the software. Using his Accounting degree, Aaron will be talking about his organizational ways to get things done. Hi ...
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