Passion Médiévistes podcast

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How Anthropologie gets omnichannel right (and what to learn) 27:29

6 days ago27:29

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Episode web page: https://tinyurl.com/2b3dz2z8 ----------------------- Rate Insights Unlocked and write a review If you appreciate Insights Unlocked , please give it a rating and a review. Visit Apple Podcasts, pull up the Insights Unlocked show page and scroll to the bottom of the screen. Below the trailers, you'll find Ratings and Reviews. Click on a star rating. Scroll down past the highlighted review and click on "Write a Review." You'll make my day. ----------------------- In this episode of Insights Unlocked , we explore the evolving landscape of omnichannel strategies with Kate MacCabe, founder of Flywheel Strategy. With nearly two decades of experience in digital strategy and product management, Kate shares her insights on bridging internal silos, leveraging customer insights, and designing omnichannel experiences that truly resonate. From the early days of DTC growth to today’s complex, multi-touchpoint customer journeys, Kate explains why omnichannel is no longer optional—it’s essential. She highlights a standout example from Anthropologie, demonstrating how brands can create a unified customer experience across digital and physical spaces. Whether you’re a marketing leader, UX strategist, or product manager, this episode is packed with actionable advice on aligning teams, integrating user feedback, and building a future-proof omnichannel strategy. Key Takeaways: ✅ Omnichannel vs. Multichannel: Many brands think they’re omnichannel, but they’re really just multichannel. Kate breaks down the difference and how to shift toward true integration. ✅ Anthropologie’s Success Story: Learn how this brand seamlessly blended physical and digital experiences to create a memorable, data-driven customer journey. ✅ User Feedback is the Secret Weapon: Discover how continuous user testing—before, during, and after a launch—helps brands fine-tune their strategies and avoid costly mistakes. ✅ Aligning Teams for Success: Cross-functional collaboration is critical. Kate shares tips on breaking down silos between marketing, product, and development teams. ✅ Emerging Tech & Omnichannel: Instead of chasing the latest tech trends, Kate advises businesses to define their strategic goals first—then leverage AI, AR, and other innovations to enhance the customer experience. Quotes from the Episode: 💬 "Omnichannel isn’t just about being everywhere; it’s about creating seamless bridges between every touchpoint a customer interacts with." – Kate MacCabe 💬 "Companies that truly listen to their users—through qualitative and quantitative insights—are the ones that thrive in today’s competitive landscape." – Kate MacCabe Resources & Links: 🔗 Learn more about Flywheel Strategy 🔗 Connect with Kate MacCabe on LinkedIn 🔗 Explore UserTesting for customer insights for marketers…

Passion Médiévistes

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Créé en 2017, les épisodes du format classique mensuels de Passion Médiévistes sont des interviews de jeunes chercheurs et chercheuses qui travaillent sur le Moyen Âge, les médiévistes. Le but de ce projet était à la fois de faire de la vulgarisation, d’apporter de la connaissance sur le Moyen Âge aux auditeurs et auditrices, mais aussi de mettre en avant les travaux de recherches actuels sur le Moyen Âge et le quotidien et des difficultés rencontrées par celles et ceux qui étudient l’histoire médiévale. En plus de ce format classique, de nombreux formats existent pour explorer encore plus en détails le Moyen Âge (Super Joute Royale, Vies de Médiévaux, Rencontres, Hors-Séries, Jeux vidéo & Moyen Âge)... Le projet général de Passion Médiévistes connaît un tel succès que sont nés ensuite Passion Modernistes en 2019 sur l’époque moderne, puis Passion Antiquités sur la période antique en 2021 (tous deux également disponibles sur toutes les applications de podcasts). Créé et produit par Fanny Cohen Moreau depuis 2017. Retrouvez tous les épisodes sur mon site internet : https://passionmedievistes.fr/ Instagram : https://www.instagram.com/passionmedievistes/ Twitter : https://twitter.com/PMedievistes

244 episodes

#Passion Médiévistes #Fanny Cohen Moreau #Histoire

Passion Médiévistes

updated 7 days ago

Series home•Feed

244 episodes

#Passion Médiévistes #Fanny Cohen Moreau #Histoire

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