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Episode web page: https://tinyurl.com/2b3dz2z8 ----------------------- Rate Insights Unlocked and write a review If you appreciate Insights Unlocked , please give it a rating and a review. Visit Apple Podcasts, pull up the Insights Unlocked show page and scroll to the bottom of the screen. Below the trailers, you'll find Ratings and Reviews. Click on a star rating. Scroll down past the highlighted review and click on "Write a Review." You'll make my day. ----------------------- In this episode of Insights Unlocked , we explore the evolving landscape of omnichannel strategies with Kate MacCabe, founder of Flywheel Strategy. With nearly two decades of experience in digital strategy and product management, Kate shares her insights on bridging internal silos, leveraging customer insights, and designing omnichannel experiences that truly resonate. From the early days of DTC growth to today’s complex, multi-touchpoint customer journeys, Kate explains why omnichannel is no longer optional—it’s essential. She highlights a standout example from Anthropologie, demonstrating how brands can create a unified customer experience across digital and physical spaces. Whether you’re a marketing leader, UX strategist, or product manager, this episode is packed with actionable advice on aligning teams, integrating user feedback, and building a future-proof omnichannel strategy. Key Takeaways: ✅ Omnichannel vs. Multichannel: Many brands think they’re omnichannel, but they’re really just multichannel. Kate breaks down the difference and how to shift toward true integration. ✅ Anthropologie’s Success Story: Learn how this brand seamlessly blended physical and digital experiences to create a memorable, data-driven customer journey. ✅ User Feedback is the Secret Weapon: Discover how continuous user testing—before, during, and after a launch—helps brands fine-tune their strategies and avoid costly mistakes. ✅ Aligning Teams for Success: Cross-functional collaboration is critical. Kate shares tips on breaking down silos between marketing, product, and development teams. ✅ Emerging Tech & Omnichannel: Instead of chasing the latest tech trends, Kate advises businesses to define their strategic goals first—then leverage AI, AR, and other innovations to enhance the customer experience. Quotes from the Episode: 💬 "Omnichannel isn’t just about being everywhere; it’s about creating seamless bridges between every touchpoint a customer interacts with." – Kate MacCabe 💬 "Companies that truly listen to their users—through qualitative and quantitative insights—are the ones that thrive in today’s competitive landscape." – Kate MacCabe Resources & Links: 🔗 Learn more about Flywheel Strategy 🔗 Connect with Kate MacCabe on LinkedIn 🔗 Explore UserTesting for customer insights for marketers…
Content provided by The Security Podcasts. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The Security Podcasts or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Welcome to The Security Podcasts from Security, where security and risk professionals can stay up to date on the latest issues affecting the enterprise. Stay informed on: *Cybersecurity and Geopolitical issues affecting global enterprises *Security trends and technologies for risk mitigation *Advice and tips from physical security and cybersecurity thought leaders
Content provided by The Security Podcasts. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The Security Podcasts or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Welcome to The Security Podcasts from Security, where security and risk professionals can stay up to date on the latest issues affecting the enterprise. Stay informed on: *Cybersecurity and Geopolitical issues affecting global enterprises *Security trends and technologies for risk mitigation *Advice and tips from physical security and cybersecurity thought leaders
Tim Callan, Co-Chair at CA/Browser Forum and Chief Compliance Officer at Sectigo, discusses the current state of digital certificate lifespans and explains the support for reducing them.
Listen to Will Knehr, Senior Manager of Information Assurance and Data Privacy i-PRO Americas, explain how to effectively apply a zero trust mindset in the workplace.
In this episode of The Security Podcasts we sit down with Mark Landry, National Accounts Director at AMAROK, to discuss navigating multi-site risk assessment effectively. Sponsored by AMAROK
In this episode of The Security Podcasts we sit down with Thomasina Martin, a Key Account Manager specializing in Energy and Utilities at Genetec, Inc., to talk about proving the value of physical security across an organization.
In this episode of The Security Podcasts featuring Jill Knesek, CISO of Blackline, and former FBI Special Agent in the Cyber Crime Squad, we talk about balancing risk & innovation from a CISO’s perspective.
Mark Manglicmot, SVP of Security Services at Arctic Wolf, discusses how individuals and businesses can defend against cyber threats during the Olympics.
In episode 24 of the Cybersecurity & Geopolitical Discussion, our trio of hosts discuss paradoxes surrounding money laundering and the reasons it’s so popular, particularly among well-establish organized criminal gangs.
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