))
Episode 4: Why Tracking Sentiment on Social Media Can Benefit Your Business
Manage episode 278679233 series 2818876
Content provided by 3sixfive. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by 3sixfive or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
In this podcast episode, we are discussing the importance of tracking the sentiment of your messages and comments across social media and how these learnings can be used to implement wider business decisions and changes in processes to reduce negativity and amplify positivity. We also share our thoughts on our reservations with AI sentiment software and how best to calculate sentiment across the social media platforms your business uses.
Get in touch with us:
Email: podcast@3sixfive.co.uk
Facebook: https://www.facebook.com/3sixfivepro
Twitter: https://twitter.com/3sixfivepro
Instagram: https://www.instagram.com/3sixfivetalkssocial/
53 episodes
Share
