))
053: Michelle Hilscher on behavioural science in financial services
Manage episode 404797531 series 3556050
Content provided by Daniel Ross and Dan Biggar, Daniel Ross, and Dan Biggar. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Daniel Ross and Dan Biggar, Daniel Ross, and Dan Biggar or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Name one thing that we all think about or discuss every single day… money. We carry so many unconscious biases when it comes to looking after our finances. You probably think you’re the exception…
Michelle Hilscher leads the financial services practice at BEworks and, armed with a PhD in cognitive psychology from the University of Toronto, is particularly interested in applying behavioural science to bring about improvements in financial decision-making and financial well-being.
Show notes
- Connecting the dots between cognitive psychology and financial services
- Belief bias
- Why is there so much interest in the BS of our finances?
- Is the sector ahead of the game?
- Pros and cons of mental accounting biases
- Windfall spending patterns post-COVID
- ‘Save More Tomorrow’: keeping people’s savings on track for the long-term
- Resolving fraud: putting customers in control
- Enforced boundaries and self-regulation
- FAFSA: psychological barriers to filling out the US college financial aid application form; neat solutions to improving educational outcomes
Please leave a review if you like the podcast; and share with friends. Your support makes us very happy!
Get the podcast in your inbox every week by subscribing here
Follow the podcast on LinkedIn
Follow Dan R on LinkedIn
Follow Dan R on Twitter
Follow Dan B on LinkedIn
Podcast music: Tamsin Waley-Cohen's Mendelssohn's violin concerto
73 episodes
Share
