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Will airlines finally have to pay up for bad service?

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Manage episode 437488106 series 3323475
Content provided by Australian Broadcasting Corporation. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Australian Broadcasting Corporation or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Airlines may soon be forced to pay cash refunds to customers in Australia for cancelled or unreasonably delayed flights under the government's much-anticipated crackdown on the aviation sector.

It comes after widespread backlash from consumer groups and calls for more competition against Qantas and Virgin airlines, which currently dominate the domestic market.

Today, ABC investigative reporter Adele Ferguson on the new rights for travellers and if the industry shake-up goes far enough.

Featured:

Adele Ferguson, ABC Investigative reporter

  continue reading

415 episodes

Artwork
iconShare
 
Manage episode 437488106 series 3323475
Content provided by Australian Broadcasting Corporation. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Australian Broadcasting Corporation or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Airlines may soon be forced to pay cash refunds to customers in Australia for cancelled or unreasonably delayed flights under the government's much-anticipated crackdown on the aviation sector.

It comes after widespread backlash from consumer groups and calls for more competition against Qantas and Virgin airlines, which currently dominate the domestic market.

Today, ABC investigative reporter Adele Ferguson on the new rights for travellers and if the industry shake-up goes far enough.

Featured:

Adele Ferguson, ABC Investigative reporter

  continue reading

415 episodes

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