It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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"The pandemic is a moment to get in touch" — Creditas’ Ann Williams
Manage episode 270532774 series 1021103
Content provided by Accion and Venture Lab. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Accion and Venture Lab or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
In episode ten of VentureKast: Rebuild, Creditas COO Ann Williams explains how Creditas has reached out to their customers during COVID-19 to find out how they can help. The company’s digital platform and focus on long-term customer relationships has led them to design fair, transparent, and affordable financial services and consumer solutions for people in Brazil and Mexico. With this approach, the company is continuing to design new ways to engage with their customers, share more information, and innovate with new relevant products.
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Manage episode 270532774 series 1021103
Content provided by Accion and Venture Lab. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Accion and Venture Lab or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
In episode ten of VentureKast: Rebuild, Creditas COO Ann Williams explains how Creditas has reached out to their customers during COVID-19 to find out how they can help. The company’s digital platform and focus on long-term customer relationships has led them to design fair, transparent, and affordable financial services and consumer solutions for people in Brazil and Mexico. With this approach, the company is continuing to design new ways to engage with their customers, share more information, and innovate with new relevant products.
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Similar to Accion VentureKast
It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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continue reading
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…
continue reading
Evan Davis hosts the business conversation show with insights from the people at the top.
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