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Accountants ‘should take lessons from other sectors’
Manage episode 361277762 series 2394975
Content provided by Accountants Daily and Momentum Media. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Accountants Daily and Momentum Media or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Accountants can learn a lot from other industries, says Rob Pillans, founder and principal consultant at Planet Consulting, and some of the examples are surprising. Speaking on the latest Accountants Daily podcast he said Appliances Online, for instance, had identified two pain points when it comes to buying whitegoods. “Firstly, how long is it going to take to get here? When your fridge breaks down … you don’t have a long time before everything goes off. “And secondly, what do you do with the old one? “Appliances Online have, I think, very brilliantly solved that.” The lesson for accounting firms – when the work was more complex than an H&R Block return – went to turnaround time on jobs. “Clients would love it if we could do this faster,” he said. “So I’m thinking now, who’s going to be the accounting firm to really ramp up the turnaround time?”
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Manage episode 361277762 series 2394975
Content provided by Accountants Daily and Momentum Media. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Accountants Daily and Momentum Media or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Accountants can learn a lot from other industries, says Rob Pillans, founder and principal consultant at Planet Consulting, and some of the examples are surprising. Speaking on the latest Accountants Daily podcast he said Appliances Online, for instance, had identified two pain points when it comes to buying whitegoods. “Firstly, how long is it going to take to get here? When your fridge breaks down … you don’t have a long time before everything goes off. “And secondly, what do you do with the old one? “Appliances Online have, I think, very brilliantly solved that.” The lesson for accounting firms – when the work was more complex than an H&R Block return – went to turnaround time on jobs. “Clients would love it if we could do this faster,” he said. “So I’m thinking now, who’s going to be the accounting firm to really ramp up the turnaround time?”
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Welcome to the What’s Next! Podcast. I’ve met so many brilliant people as I traveled the globe and have had some fascinating conversations that I’ve wished had been recorded so I could share them with you - this podcast was a way for me to recreate those moments and let you in on some fantastic insights. My current conversations center around one objective: what's next for companies and individuals as they look to innovate and grow. I hope these conversations inspire you as much as they have ...
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