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Greg Kihlstrom - Continuous improvement of AI & customer experience
Manage episode 384102298 series 2793912
Content provided by Agiledrop. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Agiledrop or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Greg Kihlstrom is a customer experience and marketing technology transformation consultant, author, and keynote speaker, as well as the host of The Agile Brand podcast.
In this episode, we talk about continuous improvement of AI and customer experience. We break down the concept of AI maturity and discuss how agility goes hand in hand with continuous improvement. We also speak about the need for responsible AI adoption, which Greg wrote about in a recent CMSWire article.
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146 episodes
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Manage episode 384102298 series 2793912
Content provided by Agiledrop. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Agiledrop or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Greg Kihlstrom is a customer experience and marketing technology transformation consultant, author, and keynote speaker, as well as the host of The Agile Brand podcast.
In this episode, we talk about continuous improvement of AI and customer experience. We break down the concept of AI maturity and discuss how agility goes hand in hand with continuous improvement. We also speak about the need for responsible AI adoption, which Greg wrote about in a recent CMSWire article.
Links & mentions:
146 episodes
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Similar to Agile Digital Transformation
Show notes are at https://stevelitchfield.com/sshow/chat.html
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