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Employees are your most important customers.

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Manage episode 420041887 series 3576140
Content provided by Thomas Kunjappu. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Thomas Kunjappu or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

In this insightful episode of the "All Onboard" podcast, Thomas Kunjappu, CEO of Cleary, explores the parallels between customer experience (CX) and employee experience (EX). Thomas delves into how methodologies and strategies developed for enhancing customer journeys can be effectively adapted to improve the employee journey, from onboarding to ongoing interactions within the organization.

  continue reading

4 episodes

Artwork
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Manage episode 420041887 series 3576140
Content provided by Thomas Kunjappu. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Thomas Kunjappu or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

In this insightful episode of the "All Onboard" podcast, Thomas Kunjappu, CEO of Cleary, explores the parallels between customer experience (CX) and employee experience (EX). Thomas delves into how methodologies and strategies developed for enhancing customer journeys can be effectively adapted to improve the employee journey, from onboarding to ongoing interactions within the organization.

  continue reading

4 episodes

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