Employees are your most important customers.
Manage episode 420041887 series 3576140
In this insightful episode of the "All Onboard" podcast, Thomas Kunjappu, CEO of Cleary, explores the parallels between customer experience (CX) and employee experience (EX). Thomas delves into how methodologies and strategies developed for enhancing customer journeys can be effectively adapted to improve the employee journey, from onboarding to ongoing interactions within the organization.
4 episodes