The traditional enterprise go-to-market motion is undergoing a transformational shift. B2B buyers are more sophisticated than ever, and operational efficiency is a key focus for every organization. One key function possesses a unique opportunity to shape the future of revenue generation: enablement. On this podcast, we’re bringing you the secrets, strategies, and tactics that successful enablement leaders are using to drive meaningful impact. The Enablement Edge is the go-to resource for sal ...
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Tabitha Dunn, Hitachi
Manage episode 350170469 series 2876000
Content provided by CX of M Radio. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by CX of M Radio or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Tabitha Dunn currently serves as Head of Global Customer Experience for Hitachi. In this role she is driving a best-in-class class, customer-centric transformation that will improve the customer and employee experience while creating efficiencies, increasing revenue and business scalability. Previously, she served as Chief Customer Officer of Ericsson and has previously built five global, B2B customer experience programs focused on delivering value and positive impact for customers, employees, and the business. With 20+ years of experience as a leader in the CX field, Tabitha also serves on the Board of Directors for the Customer Experience Professionals Association as Vice-Chair in 2022 and is the incoming Board Chair for 2023. She is also a Certified Customer Experience Professional (CCXP).
107 episodes
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Manage episode 350170469 series 2876000
Content provided by CX of M Radio. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by CX of M Radio or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Tabitha Dunn currently serves as Head of Global Customer Experience for Hitachi. In this role she is driving a best-in-class class, customer-centric transformation that will improve the customer and employee experience while creating efficiencies, increasing revenue and business scalability. Previously, she served as Chief Customer Officer of Ericsson and has previously built five global, B2B customer experience programs focused on delivering value and positive impact for customers, employees, and the business. With 20+ years of experience as a leader in the CX field, Tabitha also serves on the Board of Directors for the Customer Experience Professionals Association as Vice-Chair in 2022 and is the incoming Board Chair for 2023. She is also a Certified Customer Experience Professional (CCXP).
107 episodes
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Similar to All Things Considered CX with Bob Azman
The traditional enterprise go-to-market motion is undergoing a transformational shift. B2B buyers are more sophisticated than ever, and operational efficiency is a key focus for every organization. One key function possesses a unique opportunity to shape the future of revenue generation: enablement. On this podcast, we’re bringing you the secrets, strategies, and tactics that successful enablement leaders are using to drive meaningful impact. The Enablement Edge is the go-to resource for sal ...
…
continue reading
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…
continue reading
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continue reading
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