13: The True Importance of Reputation Management
Manage episode 317784080 series 2805629
In this episode of Marketing Mums, Ann and Anastassia tackle reputation management. They cover how to respond to both positive and negative reviews and how to maintain a positive reputation across all socials.
Today’s actionable item: create a template.
Create a template specifically for reviews - and do something with it. Make sure you have a streamlined process in place to gather new reviews and ensure your employees are aware of it.
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178 episodes