Thanks for visiting The Cell Phone Junkie! I will be taking the time each week to discuss my favorite topic, cell phones. Any feedback is appreciated and welcome. You can email me at: questions (AT) thecellphonejunkie (DOT) com or call: 206-203-3734 Thanks and welcome!
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Where Product Marketing Meets the Docs – Interview with Liz Couto
Manage episode 291782006 series 2922116
Content provided by API The Docs. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by API The Docs or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
We are talking with Liz Couto, Product Marketing Manager at Shopify, about the role of marketing and an amplifier, where the CTA is often pointing to the developer documentation. How did Shopify empathize and empower in 2020 with the exponentially growing community? Can there be too many communication channels, should you let go of some if ever? How do the many teams involved work in concert on Shopify's products and what feedback loops have they built into their docs?
The hosts are Laura Vass (Editor of Developer Portals Newsletter, Co-Founder of Pronovix) and Anett Pozsár (Senior Technical Writer, Pronovix).
Music: Virgill - Its over now (CC)
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Manage episode 291782006 series 2922116
Content provided by API The Docs. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by API The Docs or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
We are talking with Liz Couto, Product Marketing Manager at Shopify, about the role of marketing and an amplifier, where the CTA is often pointing to the developer documentation. How did Shopify empathize and empower in 2020 with the exponentially growing community? Can there be too many communication channels, should you let go of some if ever? How do the many teams involved work in concert on Shopify's products and what feedback loops have they built into their docs?
The hosts are Laura Vass (Editor of Developer Portals Newsletter, Co-Founder of Pronovix) and Anett Pozsár (Senior Technical Writer, Pronovix).
Music: Virgill - Its over now (CC)
60 episodes
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Thanks for visiting The Cell Phone Junkie! I will be taking the time each week to discuss my favorite topic, cell phones. Any feedback is appreciated and welcome. You can email me at: questions (AT) thecellphonejunkie (DOT) com or call: 206-203-3734 Thanks and welcome!
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1
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1k483
On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support. Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter 🏠 www.intercom.com
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continue reading
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