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The Professionalization of Content Moderation

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Manage episode 327997681 series 3347538
Content provided by Lawfare and Goat Rodeo. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Lawfare and Goat Rodeo or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
This week on Arbiters of Truth, our series on the online information ecosystem, Evelyn Douek spoke to Charlotte Willner, who has been working in content moderation longer than just about anyone. Charlotte is now the executive director of the Trust and Safety Professionals Association, an organization that brings together the professionals that write and enforce the rules for what’s fair game and what’s not on online platforms. Before that, she worked in Trust and Safety at Pinterest and before that she built the very first safety operations team at Facebook. Evelyn asked Charlotte what it was like trying to build a content moderation system from the ground up, what has changed since those early days (spoilers: it’s a lot!) and—of course—if she had any advice for Twitter’s new owner given all her experience helping keep platforms safe.

Hosted on Acast. See acast.com/privacy for more information.

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152 episodes

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Manage episode 327997681 series 3347538
Content provided by Lawfare and Goat Rodeo. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Lawfare and Goat Rodeo or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
This week on Arbiters of Truth, our series on the online information ecosystem, Evelyn Douek spoke to Charlotte Willner, who has been working in content moderation longer than just about anyone. Charlotte is now the executive director of the Trust and Safety Professionals Association, an organization that brings together the professionals that write and enforce the rules for what’s fair game and what’s not on online platforms. Before that, she worked in Trust and Safety at Pinterest and before that she built the very first safety operations team at Facebook. Evelyn asked Charlotte what it was like trying to build a content moderation system from the ground up, what has changed since those early days (spoilers: it’s a lot!) and—of course—if she had any advice for Twitter’s new owner given all her experience helping keep platforms safe.

Hosted on Acast. See acast.com/privacy for more information.

  continue reading

152 episodes

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