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A Guiding Star Is Born— How Adopting a New Approach to Feedback Transformed Our Practice Culture
Manage episode 267047792 series 1522137
Content provided by Jen Durham, American Society of Ophthalmic Administrators (ASOA), A Strategic Partner of the American Society of Cataract, and Refractive Surgery. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Jen Durham, American Society of Ophthalmic Administrators (ASOA), A Strategic Partner of the American Society of Cataract, and Refractive Surgery or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
The “Feedback Is a Gift” mantra’s fresh perspective can take time and effort to develop, particularly for those who have historically avoided potential conflict. Not only did feedback need to be rebranded as a word; we also needed to rebuild trust, understanding, and credibility.
This episode of EyeTalks Radio is being sponsored by Care Credit.
86 episodes
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Manage episode 267047792 series 1522137
Content provided by Jen Durham, American Society of Ophthalmic Administrators (ASOA), A Strategic Partner of the American Society of Cataract, and Refractive Surgery. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Jen Durham, American Society of Ophthalmic Administrators (ASOA), A Strategic Partner of the American Society of Cataract, and Refractive Surgery or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
The “Feedback Is a Gift” mantra’s fresh perspective can take time and effort to develop, particularly for those who have historically avoided potential conflict. Not only did feedback need to be rebranded as a word; we also needed to rebuild trust, understanding, and credibility.
This episode of EyeTalks Radio is being sponsored by Care Credit.
86 episodes
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