It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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#55 - Megan Sullivan, Director of Operations, Union Square Hospitality Group (NYC)
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Manage episode 377568652 series 2385198
Content provided by Back of House, Luke Butler, and Mike Rodrigues. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Back of House, Luke Butler, and Mike Rodrigues or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Experienced Director of Operations with over 14 years of hospitality experience and strong leadership skills. Diverse knowledge through roles of Server, Sommelier, General Manager and Licensee. Over 8 years at Merivale, one of Australia's leading Hospitality groups. Most recently moved to New York to work with Union Square Hospitality Group at The Modern followed by opening Ci Siamo, USHG's newest venue in New York City, as General Manager. Now overseeing multiple venues in Union Square Hospitality Group, as Director of Operations. Experience with leading large teams and multiple management teams and businesses. Skills in many relevant areas, including leadership development programs using Gallup Strengths.
…
continue reading
67 episodes
MP3•Episode home
Manage episode 377568652 series 2385198
Content provided by Back of House, Luke Butler, and Mike Rodrigues. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Back of House, Luke Butler, and Mike Rodrigues or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Experienced Director of Operations with over 14 years of hospitality experience and strong leadership skills. Diverse knowledge through roles of Server, Sommelier, General Manager and Licensee. Over 8 years at Merivale, one of Australia's leading Hospitality groups. Most recently moved to New York to work with Union Square Hospitality Group at The Modern followed by opening Ci Siamo, USHG's newest venue in New York City, as General Manager. Now overseeing multiple venues in Union Square Hospitality Group, as Director of Operations. Experience with leading large teams and multiple management teams and businesses. Skills in many relevant areas, including leadership development programs using Gallup Strengths.
…
continue reading
67 episodes
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