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Peter Voss on Conversational AI and CX Impact
Manage episode 351586316 series 2809027
Content provided by Bill Staikos. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Bill Staikos or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
The current generation of chatbot technology utilized in business and consumer settings has significant shortcomings, such as a lack of long-term memory, interactive learning, deep contextual knowledge, and the inability to reason or explain itself, making conversing in a meaningful manner impossible. Our guest today is Peter Voss, the founder/ CEO/ chief scientist at AGI Innovations & Aigo.ai. Aigo.ai is the most sophisticated platform available for natural language interaction. It is implemented utilizing 'The Third Wave of AI,' a cognitive architecture resembling the brain. In this episode, Peter explores the past, present, and future of conversational AI and its impact on the user experience.
[01:06] Peter's Journey - Peter recounts his professional journey, mentioning a couple of defining moments in his career.
[04:53] Aigo.ai - We discuss Peter's company and the products he and his team deliver.
[07:16] Levels of Chatbots - Evolution of conversational AI technology.
[11:31] Use Cases - Peter highlights some of the fascinating use cases he has observed, mentioning the B2C and B2B applications and the most significant issues with tech support in conversational AI.
[21:33] Conversational AI - How will conversational AI technology affect our advancement as customers, and how will it improve our lives as individuals?
[27:37] The Future – Peter outlines his predictions for the future of technology and his hopes for its improvement.
Resources:
Connect with Peter:
LinkedIn: linkedin.com/in/vosspeter/
Website: aigo.ai/
51 episodes
Share
Manage episode 351586316 series 2809027
Content provided by Bill Staikos. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Bill Staikos or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
The current generation of chatbot technology utilized in business and consumer settings has significant shortcomings, such as a lack of long-term memory, interactive learning, deep contextual knowledge, and the inability to reason or explain itself, making conversing in a meaningful manner impossible. Our guest today is Peter Voss, the founder/ CEO/ chief scientist at AGI Innovations & Aigo.ai. Aigo.ai is the most sophisticated platform available for natural language interaction. It is implemented utilizing 'The Third Wave of AI,' a cognitive architecture resembling the brain. In this episode, Peter explores the past, present, and future of conversational AI and its impact on the user experience.
[01:06] Peter's Journey - Peter recounts his professional journey, mentioning a couple of defining moments in his career.
[04:53] Aigo.ai - We discuss Peter's company and the products he and his team deliver.
[07:16] Levels of Chatbots - Evolution of conversational AI technology.
[11:31] Use Cases - Peter highlights some of the fascinating use cases he has observed, mentioning the B2C and B2B applications and the most significant issues with tech support in conversational AI.
[21:33] Conversational AI - How will conversational AI technology affect our advancement as customers, and how will it improve our lives as individuals?
[27:37] The Future – Peter outlines his predictions for the future of technology and his hopes for its improvement.
Resources:
Connect with Peter:
LinkedIn: linkedin.com/in/vosspeter/
Website: aigo.ai/
51 episodes
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Similar to Be Customer Led
Outsource Acelerator Podcast, hosted by Derek Gallimore, explores business and outsourcing mastery. Inside-knowledge from the outsourcing capital of the world - Manila, Philippines.
…
continue reading
Rachel Cooke is your guide to leadership and communication, helping you craft a workplace environment you can feel good about. She’ll share tips to help you balance your work and personal life, effectively invest your time, and be mindful about where you’re devoting your energy. Let Rachel help you navigate your path to success—however you define it.
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continue reading
Welcome to the What’s Next! Podcast. I’ve met so many brilliant people as I traveled the globe and have had some fascinating conversations that I’ve wished had been recorded so I could share them with you - this podcast was a way for me to recreate those moments and let you in on some fantastic insights. My current conversations center around one objective: what's next for companies and individuals as they look to innovate and grow. I hope these conversations inspire you as much as they have ...
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…
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A top podcast for healthcare leaders, with over one million downloads, Radio Advisory is your weekly download on how to untangle the industry's most pressing challenges to help leaders like you make the best business decisions for your organization. From unpacking major trends in care delivery—like site-of-care shifts and the rise of high-cost drugs—to demystifying stakeholder dynamics, to shining a spotlight on priorities that may get overlooked, we're here to help. Our hosts and seasoned r ...
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continue reading
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continue reading
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continue reading
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