Richard RB Botto on Building a Community & Member Experience

Be Customer Led

“You have to inspire yourself every day. Even if you had a massively bad day before, you have to try to find the victories in it.”

Today's episode of Be Customer Led features Richard Botto, Founder & CEO of Stage 32. Stage 32 is an online platform and marketplace aimed at democratizing the entertainment industry, by providing networking and training opportunities for all film, television, digital content makers and professionals, globally. The member community is now over 750,000!

Throughout today's episode, Richard discusses his journey and experience creating his company and developing the community and member experience.

[01:14] Richard's Journey – Mentioning how an entrepreneurial spirit blossomed inside of him, Richard explains his story so far and the distinguishing aspects that drove him to become a business founder.

[07:12] Stage 32 - Richard mentions how he came up with the name Stage 32, the genesis of the firm and why he launched it.

[12:45] Challenges – While recounting the instances where he noticed the community's curvy expansion, Richard shares the evolution of his struggles and victories over the last 11 years.

[22:26] Richard's Advice – Richard offers suggestions and assistance to anyone considering doing something similar to what he did.

[27:23] Community. Not a Platform – Richard discusses what he does differently to emphasize the community experience and make individuals feel like they are not part of a large platform but rather part of a community to help one another grow, expand, and develop.

[31:31] Inspiration – Leaving several worthy facts, Richard reveals who he admires and where he finds inspiration.

Resources:

Connect with Richard:

LinkedIn: linkedin.com/in/richardbotto/

Company Website: stage32.com