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The Future Of Customer Experience: AI, Data And Why Listening Is Key
Manage episode 429494719 series 3450226
Content provided by Bernard Marr. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Bernard Marr or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Explore the future of customer experience with Sam Richardson from Twilio as we discuss how AI, data, and the art of listening can revolutionize how businesses connect with and understand their customers.
224 episodes
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Manage episode 429494719 series 3450226
Content provided by Bernard Marr. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Bernard Marr or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Explore the future of customer experience with Sam Richardson from Twilio as we discuss how AI, data, and the art of listening can revolutionize how businesses connect with and understand their customers.
224 episodes
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Similar to Bernard Marr's Future of Business & Technology Podcast
BBC Radio 5 live’s award winning gaming podcast, discussing the world of video games and games culture.
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The American healthcare system is one of the most innovative in the world. But it’s also riddled with complex challenges, such as access to affordable medications, inefficiency and administrative burdens, and communication barriers between providers. There’s clearly a better way—and at Surescripts, we have a unique sightline into what that may be. In this series, host Melanie Marcus, Chief Marketing Officer of Surescripts, sits down with today’s most inspiring and innovative leaders in healt ...
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