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Loïc Sattler - Design in the Boardroom - Episode 25 - Better Future Podcast

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Manage episode 312283705 series 3231870
Content provided by Better Future Podcast - DRIVENxDESIGN. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Better Future Podcast - DRIVENxDESIGN or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
In this episode Mark joins LoÏc to talk about services, products and disruption. The layers here are about culture and choice - as organisations develop more direct relationships and touchpoints with customers they have a choice to evolve their culture or risk an experience shift, where the internal culture becomes damaging to the brand. Hosted by: Mark Bergin, Founder & CEO of DRIVENxDESIGN Guests: Loïc Sattler, Experience Design Lead at Futurice Berlin
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86 episodes

Artwork
iconShare
 
Manage episode 312283705 series 3231870
Content provided by Better Future Podcast - DRIVENxDESIGN. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Better Future Podcast - DRIVENxDESIGN or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
In this episode Mark joins LoÏc to talk about services, products and disruption. The layers here are about culture and choice - as organisations develop more direct relationships and touchpoints with customers they have a choice to evolve their culture or risk an experience shift, where the internal culture becomes damaging to the brand. Hosted by: Mark Bergin, Founder & CEO of DRIVENxDESIGN Guests: Loïc Sattler, Experience Design Lead at Futurice Berlin
  continue reading

86 episodes

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