It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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Het krijgen van feeback van je klanten is belangrijk. Maar de organisatie mee laten luisteren en het een continue proces van maken hoort bij innovatie. Veel bedrijven zijn het vergeten of doen het helemaal niet meer. Maar dat is niet gek, Ooit was je een ondernemer, nu ben je in bedrijf. Je moet nu als bedrijf een continue verbeter proces inrichten om bij te blijven. Doe je dat niet, dan krijg je vanzelf een rode kaart. Succesvol zijn in het verleden betekend niet dat je altijd je positie behoudt. Het luisteren naar klanten en feedback serieus nemen hoort in ieders moderne functie omschrijving. Van postkamer medewerker tot CEO. --- Send in a voice message: https://podcasters.spotify.com/pod/show/bizzmodell/message
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Manage episode 230303971 series 2336747
Content provided by Dharminder Biharie. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Dharminder Biharie or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Het krijgen van feeback van je klanten is belangrijk. Maar de organisatie mee laten luisteren en het een continue proces van maken hoort bij innovatie. Veel bedrijven zijn het vergeten of doen het helemaal niet meer. Maar dat is niet gek, Ooit was je een ondernemer, nu ben je in bedrijf. Je moet nu als bedrijf een continue verbeter proces inrichten om bij te blijven. Doe je dat niet, dan krijg je vanzelf een rode kaart. Succesvol zijn in het verleden betekend niet dat je altijd je positie behoudt. Het luisteren naar klanten en feedback serieus nemen hoort in ieders moderne functie omschrijving. Van postkamer medewerker tot CEO. --- Send in a voice message: https://podcasters.spotify.com/pod/show/bizzmodell/message
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Similar to BizzModell
It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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continue reading
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…
continue reading
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