It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
…
continue reading
Content provided by Dharminder Biharie. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Dharminder Biharie or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
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Podcast #20 Deel 1 van Bewust Leiderschap over Onderstroom met Jos Claessens
Manage episode 243747703 series 2336747
Content provided by Dharminder Biharie. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Dharminder Biharie or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
"Vaak richten we ons alleen op de bovenstroom, de zichtbare 10%. En dat terwijl maar liefst 90% half- of onzichtbaar is en niet alleen het ‘hoe’ maar ook het werkelijke resultaat bepaalt. Als leiders grip krijgen op die allesbepalende onderstroom, kunnen ze hun organisatie naar succes en toekomst loodsen."
We struikelen over allerlei geweldige oplossingen over customer journey, maar is het niet tijd om eens na te denken over employee journey? Medewerkers zijn het meest kostbare onderdeel van je bedrijf. Dus waarom niet meer focus of wat mensen echt willen als twintig, dertig of vijfenveertig zijn?
Mocht je ik keer wachten bij de receptie, kijk eens hoe mensen lopen, wat stralen ze uit of hangende schouders. Misschien allemaal voortekenen dat er een veenbrand is...
Heb je vragen? Laat het ons weten of kijk op https://josclaessens.com/
Boek bestellen?
--- Send in a voice message: https://podcasters.spotify.com/pod/show/bizzmodell/message
37 episodes
Share
Manage episode 243747703 series 2336747
Content provided by Dharminder Biharie. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Dharminder Biharie or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
"Vaak richten we ons alleen op de bovenstroom, de zichtbare 10%. En dat terwijl maar liefst 90% half- of onzichtbaar is en niet alleen het ‘hoe’ maar ook het werkelijke resultaat bepaalt. Als leiders grip krijgen op die allesbepalende onderstroom, kunnen ze hun organisatie naar succes en toekomst loodsen."
We struikelen over allerlei geweldige oplossingen over customer journey, maar is het niet tijd om eens na te denken over employee journey? Medewerkers zijn het meest kostbare onderdeel van je bedrijf. Dus waarom niet meer focus of wat mensen echt willen als twintig, dertig of vijfenveertig zijn?
Mocht je ik keer wachten bij de receptie, kijk eens hoe mensen lopen, wat stralen ze uit of hangende schouders. Misschien allemaal voortekenen dat er een veenbrand is...
Heb je vragen? Laat het ons weten of kijk op https://josclaessens.com/
Boek bestellen?
--- Send in a voice message: https://podcasters.spotify.com/pod/show/bizzmodell/message
37 episodes
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Similar to BizzModell
It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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continue reading
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Big tech is transforming every aspect of our world. But how, and at what cost? This season of Land of the Giants – The Disney Dilemma – focuses on Disney’s ability to weather the ups and downs of the business cycle and changing tastes and explores what has kept it successful for over 100 years. The entertainment giant has leveraged nostalgia and its intellectual property to build a beloved brand, but after an acquisition spree that included Marvel, Lucasfilm, and 20th Century Fox, can it sus ...
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