StringeeX
Manage episode 393773949 series 3490911
StringeeX - OmniChannel Contact Center
Smart Contact Center software enhances customer experience, builds brand, and creates a competitive advantage for your business.
Why choose StringeeX?
INVESTMENT OPTIMIZATION
A solution that requires zero investment in infrastructure, IT, and operations personnel. Your organization can save up to 50% of phone subscription costs through free internal phone calls.
QUICK INTEGRATION
Integration with core systems, CRM, ERP, and Mobile Apps improves agent productivity that increases customer satisfaction.
HIGH STABILITY
Operating for more than 800 clients with 40 million end-users, providing an operation stability of up to 99.9%.
REAL-TIME SUPPORT MANAGEMENT, EVALUATION, AND SUPERVISION
Highly detailed overviews to assess the Contact Center’s productivity and agent KPIs. This supports the management process effectively.
BUSINESS PROCESS AUTOMATION
Process automation through AI, Callbot, and Chatbot integration that helps improve agent performance and productivity.
Main features
- Voice call features
- Live Chat features
- Facebook Fanpage Management
- Email features
- Ticket Management
- Customer contact management
- Report & Statistics
- Real-time monitoring
Do not hesitate to contact us. Your queries will be answered within 24 working hours.
Vietnam
Address: Hanoi: 19/F, Leadvisors Tower, 643 Pham Van Dong St., Bac Tu Liem Dist., Hanoi
Ho Chi Minh City: 5/F, Lottery Tower - 77 Tran Nhan Ton St., District 5, Ho Chi Minh City
Hotline: +84 1800 66 70
Email: info@stringee.com
US
Address: 651 N Broad St STE 206, Middletown, DE 19709 United States
Hotline: +1 707 988 6789
Email: info@stringee.com
Website: https://stringeex.com/en/
128 episodes