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Episode 27: Communicating with our kids effectively with Cathy MacDonald (ex hostage negotiator)
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In this episode I’m joined by Cathy MacDonald, ex police Scotland hostage negotiator and owner of The Art of Communication. Cathy and I chat through communication styles and she gives some guidance on dealing with outbursts, reading body language and how to take back control in those situations with youngsters and teens. Connect with Cathy here https://instagram.com/artofcommunication or over at her website https://artofcommunication.co.uk
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