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#78 Say It Solve It - Book Summary
Manage episode 434203229 series 3520131
π§ Welcome back to Wise Words Book Summaries! π§
In this episode, we're diving into "Say It, Solve It" by Karl James. Here's what you'll learn:
- The 10 Elements of Impactful Conversations π£οΈπ¬: Discover the essential elements that make conversations meaningful and effective.
- Navigating Conversations Like a Pro π§π―: Learn techniques to smoothly steer conversations and achieve your desired outcomes.
- How to Be a Better Listener ππ: Improve your listening skills with 3 bullet-proof ideas.
- Wow with Your Words ππ: Enhance your storytelling with 5 effective description techniques.
- Speak Up Without Being Rude ββοΈ: Use 5 simple points to interject politely and make your voice heard.
π If these topics interest you, tune in! Like, subscribe, and share your thoughts in the comments. Your feedback helps us improve. ππ¬
π Want to dive deeper? Check out the full "Say It, Solve It" Book Summary on our website at wisewords.blog.
We hope you enjoy it! π
-----------------------------
Introduction-00:00:00
Part 1 - The Skills-00:00:50
Timing and Setting in Conversations-00:00:55
10 Essential Elements of Impactful Conversations-00:04:37
Chapter 1 - Navigating-00:06:33
Chapter 2 - Listening-00:14:58
Listening to-00:15:19
Listening for-00:16:13
Listening from-00:17:33
Listening with-00:18:33
Chapter 3 - Describing-00:20:31
Chapter 5 - Probing-00:28:37
Chapter 6 - Balancing-00:34:45
Aim to Take Turns-00:35:00
Make sure to Mix Perspectives-00:37:47
Chapter 7 - Pausing.-00:40:23
Why Pause-00:40:48
How to Introduce a Pause-00:41:04
Managing the Urge to Fill Silence-00:43:04
Chapter 8 - Suspending-00:49:40
Chapter 9 - Disclosing-00:53:11
Preparation-00:53:26
Chapter 10 - Building-00:56:25
Part 2 - The Situations-00:58:38
Chapter 11 - I'd be perfect for you-00:59:17
Chapter 13 - Good call-01:03:19
Managing Time-01:03:32
Ensuring Informed Choices-01:03:54
Chapter 14 - Just a couple of thoughts for you-01:06:33
Navigate the Conversation-01:06:52
Disclose Honestly-01:07:17
Describe with Precision-01:07:58
Listen, Suspend, and Check-01:08:21
Reflect on the Conversation-00:09:04
Chapter 20 - The customer is king (or queen)-01:10:36
Outro-01:14:45
If you enjoyed this podcast make sure to check out our other content on our other platforms:
- Website: https://wisewords.blog/
- Instagram: https://www.instagram.com/wisewords.blog/
- Twitter: https://twitter.com/wisewordsblog
- Facebook: https://www.facebook.com/WiseWordsBlog
89 episodes
Manage episode 434203229 series 3520131
π§ Welcome back to Wise Words Book Summaries! π§
In this episode, we're diving into "Say It, Solve It" by Karl James. Here's what you'll learn:
- The 10 Elements of Impactful Conversations π£οΈπ¬: Discover the essential elements that make conversations meaningful and effective.
- Navigating Conversations Like a Pro π§π―: Learn techniques to smoothly steer conversations and achieve your desired outcomes.
- How to Be a Better Listener ππ: Improve your listening skills with 3 bullet-proof ideas.
- Wow with Your Words ππ: Enhance your storytelling with 5 effective description techniques.
- Speak Up Without Being Rude ββοΈ: Use 5 simple points to interject politely and make your voice heard.
π If these topics interest you, tune in! Like, subscribe, and share your thoughts in the comments. Your feedback helps us improve. ππ¬
π Want to dive deeper? Check out the full "Say It, Solve It" Book Summary on our website at wisewords.blog.
We hope you enjoy it! π
-----------------------------
Introduction-00:00:00
Part 1 - The Skills-00:00:50
Timing and Setting in Conversations-00:00:55
10 Essential Elements of Impactful Conversations-00:04:37
Chapter 1 - Navigating-00:06:33
Chapter 2 - Listening-00:14:58
Listening to-00:15:19
Listening for-00:16:13
Listening from-00:17:33
Listening with-00:18:33
Chapter 3 - Describing-00:20:31
Chapter 5 - Probing-00:28:37
Chapter 6 - Balancing-00:34:45
Aim to Take Turns-00:35:00
Make sure to Mix Perspectives-00:37:47
Chapter 7 - Pausing.-00:40:23
Why Pause-00:40:48
How to Introduce a Pause-00:41:04
Managing the Urge to Fill Silence-00:43:04
Chapter 8 - Suspending-00:49:40
Chapter 9 - Disclosing-00:53:11
Preparation-00:53:26
Chapter 10 - Building-00:56:25
Part 2 - The Situations-00:58:38
Chapter 11 - I'd be perfect for you-00:59:17
Chapter 13 - Good call-01:03:19
Managing Time-01:03:32
Ensuring Informed Choices-01:03:54
Chapter 14 - Just a couple of thoughts for you-01:06:33
Navigate the Conversation-01:06:52
Disclose Honestly-01:07:17
Describe with Precision-01:07:58
Listen, Suspend, and Check-01:08:21
Reflect on the Conversation-00:09:04
Chapter 20 - The customer is king (or queen)-01:10:36
Outro-01:14:45
If you enjoyed this podcast make sure to check out our other content on our other platforms:
- Website: https://wisewords.blog/
- Instagram: https://www.instagram.com/wisewords.blog/
- Twitter: https://twitter.com/wisewordsblog
- Facebook: https://www.facebook.com/WiseWordsBlog
89 episodes
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