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From Startup to AI Leader: Deon Nicholas & Forethought's Story
Manage episode 425399002 series 3570670
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In this must-watch episode, we sit down with Deon Nicholas, the visionary CEO and Co-Founder of Forethought AI, a trailblazer in generative AI technology for customer support automation. Discover the journey of Forethought AI from its inception to becoming a leader in leveraging AI to transform customer experiences.
Deon shares insights into how Forethought AI is shaping the future of customer support, reducing ticket volumes by over 60% through automation, and enhancing productivity across support teams. He also dives into his personal journey, from his early days in tech to leading a company at the forefront of AI innovation, and offers valuable advice for aspiring entrepreneurs.
This show is supported by www.matchrelevant.com. A company that helps venture-backed Startups find the best people available in the market, who have the skills, experience, and desire to grow. With over a decade of experience in recruitment across multiple domains, they give people career options to choose from in their career journey.
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