Artwork

Content provided by David Mansilla. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by David Mansilla or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Player FM - Podcast App
Go offline with the Player FM app!

The Key to Exponential Growth: Prioritizing Customer Care

45:03
 
Share
 

Manage episode 423615908 series 2799499
Content provided by David Mansilla. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by David Mansilla or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Have you ever wondered what drives exponential growth in business? One crucial element is dedicating attention to customer care. By prioritizing customer satisfaction and cultivating strong relationships, businesses can turn casual buyers into loyal advocates who generate repeat business and positive referrals. Gordon Lawson, CEO of Conceal, underscores the significance of understanding and fulfilling customer needs as a fundamental value that propels sustained growth and enduring success. Investing in exceptional customer service lays a robust groundwork for achieving exponential business expansion.

Here’s more about Gordon Lawson

Previously, Gordon served as president at RangeForce Inc. He has nearly two decades of experience in the security sector with a focus on SaaS optimization and global enterprise business development from global companies including Reversing Labs, Cofense (formerly PhishMe) and Pictometry. As a naval officer, Gordon conducted operational deployments to the Arabian Gulf and Horn of Africa, as well as assignments with the Defense Intelligence Agency, US Marine Corps, and Special Operations Command. He is a graduate of the US Naval Academy and holds an MBA from George Washington University.

https://www.davidmansilla.com/

https://www.breakfreepodcast.co/

  continue reading

209 episodes

Artwork
iconShare
 
Manage episode 423615908 series 2799499
Content provided by David Mansilla. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by David Mansilla or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Have you ever wondered what drives exponential growth in business? One crucial element is dedicating attention to customer care. By prioritizing customer satisfaction and cultivating strong relationships, businesses can turn casual buyers into loyal advocates who generate repeat business and positive referrals. Gordon Lawson, CEO of Conceal, underscores the significance of understanding and fulfilling customer needs as a fundamental value that propels sustained growth and enduring success. Investing in exceptional customer service lays a robust groundwork for achieving exponential business expansion.

Here’s more about Gordon Lawson

Previously, Gordon served as president at RangeForce Inc. He has nearly two decades of experience in the security sector with a focus on SaaS optimization and global enterprise business development from global companies including Reversing Labs, Cofense (formerly PhishMe) and Pictometry. As a naval officer, Gordon conducted operational deployments to the Arabian Gulf and Horn of Africa, as well as assignments with the Defense Intelligence Agency, US Marine Corps, and Special Operations Command. He is a graduate of the US Naval Academy and holds an MBA from George Washington University.

https://www.davidmansilla.com/

https://www.breakfreepodcast.co/

  continue reading

209 episodes

همه قسمت ها

×
 
Loading …

Welcome to Player FM!

Player FM is scanning the web for high-quality podcasts for you to enjoy right now. It's the best podcast app and works on Android, iPhone, and the web. Signup to sync subscriptions across devices.

 

Quick Reference Guide