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The Value of an Operations Person
Manage episode 425732214 series 2604194
In this episode, Keila discusses the often-overlooked benefits of hiring an operations person in a small business. She shares her personal experience of how hiring an operations director transformed her company, and outlines six key benefits of bringing operations expertise into a growing business. Keila emphasizes how an operations professional can drive efficiency, enhance customer satisfaction, and contribute to strategic growth, making a compelling case for why this role is a valuable investment even for businesses focused on billable hours.
- (00:00) - Welcome to Build to Enough
- (00:57) - The Value of an Operations Person
- (01:29) - Hiring Based on Vibes: A Case Study
- (03:53) - Six Benefits of Hiring an Ops Person
- (04:02) - Streamlined Processes and Efficiency Gains
- (05:52) - Enhanced Customer Satisfaction
- (07:54) - Data-Driven Decision Making
- (10:39) - Scalability and Growth
- (12:56) - Enhanced Collaboration and Communication
- (14:50) - Cost Savings
- (16:08) - Conclusion and Final Thoughts
Connect with Keila!
LinkedIn - https://www.linkedin.com/in/keilahilltrawick
Website - http://www.hellokeila.com
RESOURCES:
Learn more about Little Fish’s suite of services and sign up for our newsletter at www.littlefishaccounting.com
Follow Little Fish Accounting on social media!
129 episodes
Manage episode 425732214 series 2604194
In this episode, Keila discusses the often-overlooked benefits of hiring an operations person in a small business. She shares her personal experience of how hiring an operations director transformed her company, and outlines six key benefits of bringing operations expertise into a growing business. Keila emphasizes how an operations professional can drive efficiency, enhance customer satisfaction, and contribute to strategic growth, making a compelling case for why this role is a valuable investment even for businesses focused on billable hours.
- (00:00) - Welcome to Build to Enough
- (00:57) - The Value of an Operations Person
- (01:29) - Hiring Based on Vibes: A Case Study
- (03:53) - Six Benefits of Hiring an Ops Person
- (04:02) - Streamlined Processes and Efficiency Gains
- (05:52) - Enhanced Customer Satisfaction
- (07:54) - Data-Driven Decision Making
- (10:39) - Scalability and Growth
- (12:56) - Enhanced Collaboration and Communication
- (14:50) - Cost Savings
- (16:08) - Conclusion and Final Thoughts
Connect with Keila!
LinkedIn - https://www.linkedin.com/in/keilahilltrawick
Website - http://www.hellokeila.com
RESOURCES:
Learn more about Little Fish’s suite of services and sign up for our newsletter at www.littlefishaccounting.com
Follow Little Fish Accounting on social media!
129 episodes
All episodes
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