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2023 SG&A Cost Study and Scorecard Highlights
Manage episode 389020090 series 3292182
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In this episode of the Business Excelleration® a discussion of The Hackett Group's new research, which details how difficult it has been for companies in both North America and Europe to sustain reductions in selling, general & administrative costs. With Benchmarking Principal Murray Shevlin and Benchmarking Principal Tom Kellaway.
The full show notes can be downloaded here.
Chapters
1. 2023 SG&A Cost Study and Scorecard Highlights (00:00:00)
2. Welcome to this episode hosted by Murray Shevlin. (00:00:49)
3. An overview of The Hackett Group’s study. (00:02:05)
4. The macro trends observed this year. (00:02:55)
5. What this data means. (00:06:42)
6. How The Hackett Group defines Digital World Class organizations. (00:10:02)
7. How companies achieve Digital World Class performance. (00:13:12)
8. The importance of leveraging the right resources. (00:16:19)
9. The elements of prioritization and visibility. (00:18:20)
10. Other important steps to Digital World Class performance. (00:21:47)
11. Reflecting on the key points of today’s discussion. (00:24:40)
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