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191: Federico Cesconi - Strategies for Effective Customer Experience Management

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Content provided by Daudi Mugabi. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Daudi Mugabi or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Federico Cesconi is the co-founder of Sandsiv, a software-as-a-service solution, powered by Artificial Intelligence (AI), to help companies around the world to properly measure Customer Experience (CX) and actively manage Customer Journey (CJ).

In this episode, Federico shares his expertise and insights into the profound impact of Customer Experience Management on fostering sustainable business growth. From leveraging AI to understanding the intricacies of CX, this conversation explores the key strategies and approaches that drive businesses toward excellence in customer satisfaction and long-term success.

https://www.businessmic.com/federico-cesconi

  continue reading

100 episodes

Artwork
iconShare
 
Manage episode 399472199 series 119976
Content provided by Daudi Mugabi. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Daudi Mugabi or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Federico Cesconi is the co-founder of Sandsiv, a software-as-a-service solution, powered by Artificial Intelligence (AI), to help companies around the world to properly measure Customer Experience (CX) and actively manage Customer Journey (CJ).

In this episode, Federico shares his expertise and insights into the profound impact of Customer Experience Management on fostering sustainable business growth. From leveraging AI to understanding the intricacies of CX, this conversation explores the key strategies and approaches that drive businesses toward excellence in customer satisfaction and long-term success.

https://www.businessmic.com/federico-cesconi

  continue reading

100 episodes

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