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At ASU Online, Empathy Is the Foundation of Student Success

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Manage episode 341604191 series 3365534
Content provided by Rhea Kelly and 1105 Media. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Rhea Kelly and 1105 Media or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

With higher education enrollment in decline, it’s more important than ever to break down barriers to student success — and for those who stop out, create clear pathways to re-entry and completion. What does that look like in practice? At Arizona State University Online, student success coaches cultivate deep relationships with students as individuals, get to know their unique life experiences and challenges, and leverage data to better understand the multitude of factors that can impact retention. For this episode of the podcast, we spoke with Nicolette Miller, senior director of student success initiatives at ASU Online, about her team’s student-centered approach and what institutions should be doing to help students reach the finish line of their education. Here’s our chat.

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Music: Mixkit

Duration: 25 minutes

Transcript

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49 episodes

Artwork
iconShare
 
Manage episode 341604191 series 3365534
Content provided by Rhea Kelly and 1105 Media. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Rhea Kelly and 1105 Media or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

With higher education enrollment in decline, it’s more important than ever to break down barriers to student success — and for those who stop out, create clear pathways to re-entry and completion. What does that look like in practice? At Arizona State University Online, student success coaches cultivate deep relationships with students as individuals, get to know their unique life experiences and challenges, and leverage data to better understand the multitude of factors that can impact retention. For this episode of the podcast, we spoke with Nicolette Miller, senior director of student success initiatives at ASU Online, about her team’s student-centered approach and what institutions should be doing to help students reach the finish line of their education. Here’s our chat.

Resource links:

Music: Mixkit

Duration: 25 minutes

Transcript

  continue reading

49 episodes

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