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Customer Service as a Strong Career Starting Point

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Manage episode 270534465 series 2781800
Content provided by Career Bound by Praxis. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Career Bound by Praxis or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

If I could recommend only one job for you to start your career, it would be a job in customer support or sales.
Why is customer service the best place to start your career?
Customer support and sales jobs are what I call highly-leverageable jobs early in your career. These two job types offer you maximum exposure to the business with the most transferable skill sets to other roles.
Both sales and customer support function primarily as customer-facing roles, which means you need to get smart fast about what your company does, what it sells, who your customers are, who your competition is, and why it matters.

In this episode:

- "You’ve always got a customer.”
- The strength of your brand – As an individual & as a company
Links from this episode:
- https://medium.com/on-breaking-the-mold/five-years-ago-i-graduated-college-without-a-job-or-a-clue-heres-how-i-turned-it-around-d5d34e737eb6
- https://mitchellearl.com/2019/03/the-story-you-tell-shapes-your-customer-expectations/
- https://mitchellearl.com/2019/04/dont-hold-the-customer-hostage/
- https://discoverpraxis.com/how-to-succeed-in-customer-success/
- https://discoverpraxis.com/customer-success-ultimate-launchpad/
- Tony Hseih - Delivering Happiness (https://www.deliveringhappiness.com/)
- Netflix's Culture Deck (https://jobs.netflix.com/culture)

-----

Praxis is a 6-month bootcamp that results in a full-time job at a startup. Learn more at: http://discoverpraxis.com/ Apply now at : https://www.discoverpraxis.com/apply

  continue reading

58 episodes

Artwork
iconShare
 
Manage episode 270534465 series 2781800
Content provided by Career Bound by Praxis. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Career Bound by Praxis or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

If I could recommend only one job for you to start your career, it would be a job in customer support or sales.
Why is customer service the best place to start your career?
Customer support and sales jobs are what I call highly-leverageable jobs early in your career. These two job types offer you maximum exposure to the business with the most transferable skill sets to other roles.
Both sales and customer support function primarily as customer-facing roles, which means you need to get smart fast about what your company does, what it sells, who your customers are, who your competition is, and why it matters.

In this episode:

- "You’ve always got a customer.”
- The strength of your brand – As an individual & as a company
Links from this episode:
- https://medium.com/on-breaking-the-mold/five-years-ago-i-graduated-college-without-a-job-or-a-clue-heres-how-i-turned-it-around-d5d34e737eb6
- https://mitchellearl.com/2019/03/the-story-you-tell-shapes-your-customer-expectations/
- https://mitchellearl.com/2019/04/dont-hold-the-customer-hostage/
- https://discoverpraxis.com/how-to-succeed-in-customer-success/
- https://discoverpraxis.com/customer-success-ultimate-launchpad/
- Tony Hseih - Delivering Happiness (https://www.deliveringhappiness.com/)
- Netflix's Culture Deck (https://jobs.netflix.com/culture)

-----

Praxis is a 6-month bootcamp that results in a full-time job at a startup. Learn more at: http://discoverpraxis.com/ Apply now at : https://www.discoverpraxis.com/apply

  continue reading

58 episodes

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