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Scaling to Seven Figures: Entrepreneur Blueprint for Growth and Customer Journeys with Mark Stern
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What happens when a successful corporate professional decides to step away from a stable career and dive headfirst into entrepreneurship? Join us for this captivating episode with Mark Stern, the founder of Custom Box Agency. Mark shares his transformative journey from working as a strategy consultant at Deloitte to creating a company that revolutionizes customer experience through multi-sensory engagement. Hear how an eye-opening experience at a Mindvalley conference sparked his entrepreneurial spirit and led him to leverage his corporate skills in a whole new way.
Discover the intricate art of crafting unforgettable customer journeys as we explore with Mark the hidden secrets behind successful experiential marketing. Gain insight into how understanding and defining each touchpoint in the customer journey can unlock new business opportunities and drive loyalty. From integrating physical products with digital marketing to adding delightful surprises in product delivery, we delve into the strategies that can significantly extend customer lifetime value and keep them coming back for more.
As businesses grow, so must the mindset of their leaders. Mark breaks down the emotional and operational adjustments necessary for scaling a business from five to seven figures and beyond. Learn about the evolving role of entrepreneurs and the importance of building a strategic team to maintain quality and sustainable growth. Whether you're an aspiring entrepreneur or a seasoned business leader, this episode offers invaluable insights and inspiration for your leadership path.
Interested in transforming your customer experience and scaling your business? Visit customboxagency.com to sign up for a free consultation or reach out directly to Mark Stern on Facebook by searching "Mark Stern" and sending a message.
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Chapters
1. Intro (00:00:00)
2. Enhancing the Digital Experience with Physical Products (00:06:16)
3. Creating Unique and Immersive Experiences to Generate Buzz (00:11:08)
4. The Evolving Role of Entrepreneurs (00:17:45)
5. Trusting Your Gut and Balancing Data (00:23:54)
6. Trusting Intuition and Building Success (00:30:18)
127 episodes
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