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Reframing Communication: Breaking the Apology Habit
Manage episode 377704048 series 3322723
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In this episode of Chamber Amplified from the Findlay-Hancock County Chamber of Commerce, we're diving into a topic that affects us all: the art of effective communication and leadership. We explore how to become better leaders in our professional lives and discover why sometimes, saying "I'm sorry" might be holding us back more than we think.
Our guest today is Kellie Bibler of Golden Pear Voice & Image. She recently shared her insights at the Bravely Leading conference held at the University of Findlay. Kellie's discussion centers around the power of reframing our communication habits, specifically addressing the tendency to over-apologize. As we unpack this topic, you'll gain valuable insights into improving your interactions with clients, customers, and employees.
You might even be a little shocked to see how frequently we utter those two little words, "I'm sorry," and why it might be time to reconsider their use in your daily conversations.
Music and sound effects obtained from https://www.zapsplat.com
Music and sound effects obtained from https://www.zapsplat.com
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