Champion Reads Book Club: The Speed of Trust, Stephen M.R. Covey (Part II)

Champion Reads

Champion Reads Book Club: The Speed of Trust, Stephen M.R. Covey (Part II)

The Speed of Trust by Stephen M.R. Covey is a book that explores the impact of trust on personal and professional relationships, and how trust can be built, lost, and regained. Here is an outline of the various lessons and important topics covered in the book:

I. Covey introduces the concept of trust and its importance in personal and professional relationships. He argues that trust is a key component of success and that it can be built and maintained through specific behaviors.

II. The One Thing That Changes Everything Covey argues that trust is the "one thing that changes everything" in relationships and organizations. He defines trust as a combination of character (integrity, motive, and intent) and competence (skills, knowledge, and abilities). Covey introduces the concept of the "trust dividend," which refers to the tangible and intangible benefits of having high levels of trust in relationships and organizations.

III. The 5 Waves of Trust Covey presents the "5 Waves of Trust" model, which describes the trust levels in relationships and organizations. The waves are: self-trust, relationship trust, organizational trust, market trust, and societal trust. Covey argues that trust builds sequentially, with each wave building on the previous one.

IV. The 13 Behaviors of High-Trust Leaders Covey outlines 13 behaviors that high-trust leaders exhibit: Talk straight, Demonstrate respect, Create transparency, Right wrongs, Show loyalty, Deliver results, Get better, Confront reality, Clarify expectations, Practice accountability, Listen first, Keep commitments, Extend trust. Covey argues that these behaviors are essential for building and maintaining trust in relationships and organizations.

V. The 4 Cores of Credibility Covey introduces the "4 Cores of Credibility" model, which describes the characteristics that people look for in trustworthy individuals. The four cores are: integrity, intent, capabilities, and results. Covey argues that these four cores are essential for building trust in relationships and organizations.

VI. The 5 Waves Applied: The Case for Trust Covey provides examples of how the 5 Waves of Trust and the 13 Behaviors of High-Trust Leaders have been applied in various organizations, including IBM, Johnson & Johnson, and the U.S. Navy. Covey argues that these organizations have been successful because they have built high levels of trust with their employees, customers, and other stakeholders.

Discussion Topics: What is your personal definition of trust, and how does it align with Covey's definition? What are some examples of behaviors that you consider to be indicators of trust? Do you agree with Covey's argument that trust is the "one thing that changes everything" in relationships and organizations? Which of the 13 Behaviors of High-Trust Leaders do you think is most important for building trust? Have you seen examples of the 5 Waves of Trust in your personal or professional life? How can organizations build and maintain trust with their employees, customers, and other stakeholders? Can trust be regained once it has been lost, and if so, how?

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