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#T3. Ep.02 - Muito prazer! Eu sou o atendimento cognitivo.
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Neste episódio, você vai conhecer os benefícios da IA no setor de telecomunicações. Descubra como um assistente cognitivo pode trazer mais empatia para a jornada do seu cliente, transformando os seus negócios. Auana Mattar, CIO da TIM, e Evaristo de Paula, diretor de atendimento digital da TIM, compartilham insights a partir da experiência com a Taís, assistente cognitiva da TIM. Ouça agora e descubra os desafios e o futuro desse novo modelo de atendimento.
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