The BSOD CrowdStrikes back (Changelog & Friends #54)

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Robert Ross joins us in CrowdStrike’s wake to dissect the largest outage in the history of information technology… and what it means for the future of the (software) world.

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Sponsors:

• Cronitor – Cronitor helps you understand your cron jobs. Capture the status, metrics, and output from every cron job and background process. Name and organize each job, and ensure the right people are alerted when something goes wrong.
• Retool – The low-code platform for developers to build internal tools — Some of the best teams out there trust Retool…Brex, Coinbase, Plaid, Doordash, LegalGenius, Amazon, Allbirds, Peloton, and so many more – the developers at these teams trust Retool as the platform to build their internal tools. Try it free at retool.com/changelog
• Socket – Secure your supply chain and ship with confidence. Install the GitHub app, book a demo or learn more
• Intel Innovation 2024 – Registration is now open for Intel Innovation 2024 in San Jose, CA!

Featuring:

• Robert Ross – Twitter, GitHub, LinkedIn, Website
• Jerod Santo – Mastodon, Twitter, GitHub, LinkedIn
• Adam Stacoviak – Mastodon, Twitter, GitHub, LinkedIn, Website

Show Notes:

• Inside the 78 minutes that took down millions of Windows machines
• How the CrowdStrike outage unfolded — a timeline
• Nick Burns, Your Company’s Computer Guy
• Real men test in production… The truth about the CrowdStrike disaster
• No More Blue Fridays
• House committee calls on CrowdStrike CEO to testify on global outage
• CrowdStrike CEO called to testify to Congress over cybersecurity’s firm role in global tech outage
• Beyond the Headlines: The Unsung Art of Software Outage Management

Something missing or broken? PRs welcome!

Chapters

1. Let's talk! (00:00:00)

2. Sponsor: Cronitor (00:00:38)

https://cronitor.io

3. Thunderstruck & Friends (00:03:34)

4. BSOD's epic comeback (00:05:00)

5. CrowdStrike (00:06:46)

6. The mechanics of it (00:12:14)

7. Massively deployed software (00:23:32)

8. Sponsor: Retool (00:32:29)

https://retool.com/changelog

9. Bad things at scale (00:35:21)

10. Banking on a story (00:38:51)

11. Dealing with incidents (00:44:49)

12. eBPF FTW? (00:54:19)

13. changelog.com/news (00:55:13)

https://changelog.com/news

14. No more blue Fridays (00:55:24)

15. What's old is new again (00:59:13)

16. Citrix for thee... (01:03:41)

17. Sponsor: Socket (01:05:49)

https://socket.dev/?utm_source=changelog&utm_medium=podcast&utm_campaign=changelog-interviews

18. Sponsor: Intel Innovation 2024 (01:07:37)

https://reg.oneventseries.intel.com/flow/intel/innv2024/InnovationReg?regcode=CMCCHL&utm_campaign=Changelog

19. Nation states in the game (01:09:10)

20. Dependency skepticism (01:15:07)

21. Labelling critical software (01:16:33)

22. The left-pad incident (01:20:26)

23. You can't trust the network (01:22:18)

24. How we make progress (01:24:50)

25. Takeaways (01:26:29)

26. Bye friends! (01:29:10)

27. Coming up next (01:29:43)

https://changelog.com/++