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The Human Element: Navigating Talent Acquisition in the Digital Age
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In this episode, Jason S Bradshaw delves into the evolving landscape of talent acquisition, retention, and the pivotal role of the candidate experience with Craig Fisher, CEO of TalentNet Media and author of the bestseller "Hiring Humans: Attract, Convert, and Retain Top Talent in the Age of Automation".
Fisher's journey from pharmaceutical sales to a thought leader in recruitment highlights the continuous evolution of the recruitment space, especially in adapting to changes like the dot com bubble and the advent of platforms like LinkedIn.
Fisher emphasizes the importance of authenticity in employer branding and the candidate experience, critiquing the reliance on gaming the applicant tracking systems (ATS) and underscoring the value of a straightforward, human-centric approach.
He shares insights from his extensive experience, including the significance of personal branding for employers, employee testimonials' impact on candidate and consumer perceptions, and practical advice on improving the candidate journey by self-applying to one's own job listings.
The discussion further explores the integration of commercial outcomes with HR initiatives, highlighting the necessity for HR to present itself as a revenue center rather than a cost center.
Fisher argues for a more personalized, human approach in employee engagement, akin to customer experience strategies, and addresses the implications of AI in recruitment, advocating for its role as a tool rather than a replacement for human interaction.
This episode is a treasure trove of actionable insights for HR professionals, recruiters, and business leaders aiming to navigate the complexities of attracting and retaining top talent in an era where the human touch becomes increasingly invaluable amidst technological advancements.
#customerexperience #cx #employeeexperience #ex #businessgrowth
You can get a copy of Hiring Humans: Attract, Convert, and Retain Top Talent in the Age of Automation here https://amzn.to/3SHnbzs
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