Department in Motion: How the Department Uses Technology to Adapt and Evolve
Manage episode 435078920 series 3578383
In this episode, connect with J.C. Thomas, Assistant Director of DSD, and learn about DSD’s digital transformation over the last four years. Prior to COVID, most of the department's work reviewing plans involved dozens employees looking at large bundles of paper with customers, and the City Operations Building where that happened was a beehive of activity. Now, that all happens online. Hear about how that change went down, what it looks like today, and plans for future technological evolution.
3 episodes