It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
…
continue reading
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Episode 115 - Andy Harmer talks to SJ Walker and Luke Day from Virgin Voyages
Manage episode 367419418 series 2582426
Content provided by CLIA Cruise Podcast. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by CLIA Cruise Podcast or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
This month our podcast goes Virgin Red as Andy Harmer is joined by SJ Walker and Luke Day from Virgin Voyages to hear about the brand, their super sprint to launching multiple ships and how they’ve been able to quickly adapt to sailor feedback to better train agent partners and improve the guest experience.
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133 episodes
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Manage episode 367419418 series 2582426
Content provided by CLIA Cruise Podcast. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by CLIA Cruise Podcast or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
This month our podcast goes Virgin Red as Andy Harmer is joined by SJ Walker and Luke Day from Virgin Voyages to hear about the brand, their super sprint to launching multiple ships and how they’ve been able to quickly adapt to sailor feedback to better train agent partners and improve the guest experience.
…
continue reading
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Similar to CLIA Cruise Podcast
It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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The Partnership Economy explores the power of partnerships through candid conversations and stories with industry leaders. Our hosts, David A. Yovanno, CEO and Todd Crawford, Co-founder, of impact.com, unpack the future of partnerships as a lever for scale and an opportunity to put the consumer first.
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Custom Manufacturing Industry podcast is an entrepreneurship and motivational podcast on all platforms, hosted by Aaron Clippinger. Being CEO of multiple companies including the signage industry and the software industry, Aaron has over 20 years of consulting and business management. His software has grown internationally and with over a billion dollars annually going through the software. Using his Accounting degree, Aaron will be talking about his organizational ways to get things done. Hi ...
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