Episode 4: 6 Key Communication Skills You Need
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Communication is key in any relationship, especially when you want to build trust with a client and when handling difficult situations.
Today I cover off 6 key skills that will help you with clients and in everyday interactions:
- Active Listening
- Paraphrasing
- Asking open-ended questions
- Mirroring
- Validating and
- Empathy
13 episodes