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Season 1 Episode 5 Samantha Hawkins - The Traveling Trainer
Manage episode 406962581 series 3557491
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The role and importance of QA in 9-1-1 is today's topic with Lori and Samantha. From her time with Cobb County Communications to her current role as a traveling ECC Professional/QA/Trainer, Samantha offers some great insight and experience into the most crucial aspects of Quality Assurance.
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