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Hannah Dixon, VA Trainer
Manage episode 256338356 series 2638546
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Talking with Hannah, I quickly learned how passionate she feels about niching down, because it's simpler to become an authority on one area than all of them. By focusing on one of your interests as a virtual assistant specialty not only do you get to dig in on what you enjoy, you add value to what you offer clients. It's basically getting paid more (specialists often earn higher rates) to learn about something you're already interested in.
This is a tip I'm taking to heart and I wanted to make doubly sure you saw it. Hannah created short videos addressing common questions, and when group members would ask she would only have to share the link, instead of writing an answer, again and again. Not only does this mean less work for you, but it helps you get precise in your language when talking about your work, to get your point across in the couple of minutes you've got someone's attention for a video.
When first building her course, Hannah quickly found out that she needed more time to fully deliver her work. Instead of hiding, she reached out to her students and explained the situation. By offering either a refund or additional consultation time with them, she managed to keep all her clients and give them exactly what she promised, in a somewhat extended time frame. Those clients are some of her strongest supporters. Honesty builds trust, like nothing else.
For full links and show notes, visit compasspod.com/036
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