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Powerful Phrases for Dealing with Workplace Conflict with Karin Hurt and David Dye
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Dr. Nathan Regier, your host, welcomes Karin Hurt and David Dye, the leaders and creators of Let’s Grow Leaders, where they support human-centered leaders to find clarity in uncertainty, drive innovation, and achieve breakthrough results. Karin and David share a common passion for helping leaders navigate conflict in more productive ways, believing that compassion and accountability can and should coexist for Organizations to thrive.
In today’s episode, Dr. Nate, Karin, and David discuss key findings from their cutting-edge research and explore practical frameworks for overcoming difficult conflict in all kinds of challenging situations.
Key Takeaways:
[3:22] Karin and David share the purpose behind their newest book, Powerful Phrases for Dealing with Workplace Conflict,
[4:45] Karin and David define conflict.
[6:03] What were the most significant findings Karin and David found in their research on conflict?
[8:11] David gives a brief overview of the four dimensions of Constructive Conflict described in their book: Connection, Clarity, Curiosity, and Commitment
[9:33] Is there any priority or order between these four dimensions of Constructive Criticism?
[12:23] What reassurances do Karin and David have for people not to avoid conflict?
[14:44] Karin and David discuss people's common struggle to say ‘No’ and set healthy boundaries.
[17:43] Karin and David share the most significant practices included in their book.
[19:41] What does success look like?
[22:23] Karin and David highlight the best contributions they got for the writing of their book.
[24:46] How can we practice co-creation collaboration during conflict?
[26:22] You need to talk before conflict about how you plan to handle conflict when it happens.
[27:39] Leaders often misinterpret conflict as being authentic.
[29:10] If your authenticity creates discomfort for your Team, you are not communicating effectively as a leader.
[30:02] Has this book changed the way Karin and David communicate with each other?
Mentioned in this episode:
Compassionate Accountability: How Leaders Build Connection and Get Results, Nate Regier
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Powerful Phrases for Dealing with Workplace Conflict, Karin Hurt and David Dye
Tweetables:
“There is a whole different complexity of conflicts after the pandemic.” #oncompassion
“Connection and understanding makes everything easier.” #oncompassion
“The more you can get clarity upfront, the fewer expectation violations you will have.” #oncompassion
“No matter the conflict, there are always ways to connect.” #oncompassion
“Over 70% of people are willing to compromise to avoid conflict.” #oncompassion
“If your authenticity creates discomfort for your Team, you are not communicating effectively as a leader.” #oncompassion
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