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Breakthrough Series: Keelan Martinez - Trying To Do Everything For Everyone Isn't Working
Manage episode 429211558 series 3227783
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Keelan Martinez of Revive Deck Restoration discusses his journey in the deck restoration business and the challenges he faces. He started his business in the midst of COVID and has been successful in generating monthly revenue. However, he struggles with admin issues, production, and cash flow. The conversation covers topics such as lead flow, estimating, materials management, and hiring employees. The main themes include the need to streamline the business, focus on a niche (staining and repair), separate materials from labor, and strategically hire employees to scale the business. The conversation focuses on the importance of taking risks and expanding the business by hiring employees. The key theme is the need to be a good recruiter and find workers who can produce results without constant supervision. The conversation also emphasizes the importance of setting expectations and creating a process for customers to follow. It is recommended to create a framework for how people buy from the business and to customize the booking form to include qualification questions. Additionally, the conversation highlights the need to have confidence in pricing and to avoid providing estimates on the website.
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